Remote Sales Caller & Job Coordinator (Australian Customers) - Base + Booking Bonus

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: TYPE OF WORK

Full Time

: SALARY

A$700/mo + A$5-12 per booking

: HOURS PER WEEK

40

: DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

Fast-growing Melbourne moving company - 4.9 stars on Google, 5,000+ jobs this year.

We get lots of enquiries. We need a sharp, friendly caller and dispatcher to turn them into bookings and keep jobs running smoothly.

WHAT YOU'LL DO
- Reply to new leads in our CRM (GoHighLevel: SMS, Facebook, website chat)
- Call every new lead within 5 minutes
- Call customers after their quote is sent and close the booking
- Dispatch: send job details to our drivers, check in with movers for their ETA, and coordinate crews
- Keep customers updated: delays, booking changes, reschedules, arrival times and any questions
- Use our scripts, pricing and templates - we train you

EASY SYSTEMS
Quote sending and follow-up messages are already automated with AI, so you don't write quotes or chase every follow-up by hand. Your focus is talking to people: calling, closing and coordinating.

YOU MUST HAVE
- 1+ year in sales or call-centre work (real estate, solar or telesales lead calling is a big plus)
- Excellent spoken English with a clear, neutral accent that Australian customers understand easily
- Organised and calm when juggling customers and crews at the same time
- Fast, reliable internet, noise-cancelling headset, quiet workspace
- Availability in Melbourne time 7 days a week, including evenings and EVERY weekend (1 day off a week can be arranged)
- NO current or past work in the removals/moving industry, and not working for any other moving company

PAY
- A$700/month base (full-time - we operate 7 days a week, so you need to be available 7 days incl. every Saturday and Sunday; 1 day off a week can be arranged)
- PLUS a bonus for every confirmed booking: A$5 each for the first 80 bookings a month, then A$12 each for every booking above 80 - no cap
- Typical earnings A$1,300-1,700+/month
- Paid 2-week trial

HOW TO APPLY (read carefully)
1. Start your application with the word MELB.
2. Attach a 60-second voice recording introducing yourself in English.
3. Answer these 5 questions:
Q1. List every job you've had in the last 3 years (company, role, dates). Have you ever worked for a moving, removals, storage or logistics company?
Q2. What were your average calls per day and conversion rate in your last calling job? Give real numbers.
Q3. A customer says: "Another company quoted me $200 less." Write exactly what you'd say back (3-4 sentences).
Q4. Which hours can you work in Melbourne time (Mon-Sun)? Are you currently working for anyone else, and what hours?
Q5. A lead fills in our form at 9:47pm on a Saturday. Write the first SMS you'd send them (under 160 characters).

Applications without the word MELB or the voice recording will not be read.

SKILL REQUIREMENT

Outbound Sales Lead Generation Outbound Calls

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Remote Sales Caller & Job Coordinator (Australian Customers) - Base + Booking Bonus

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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