Remote Receptionist / Virtual Assistant (Customer Service & Scheduling – Long-Term Role)

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TYPE OF WORK

Part Time

SALARY

$4 – $6 per hour (based on experience)

HOURS PER WEEK

30

DATE UPDATED

Mar 24, 2026

JOB OVERVIEW

We are a growing music school based in Texas, USA (Kingwood Arts Academy of Music), and we are looking for a reliable, friendly, and detail-oriented Remote Receptionist / Virtual Assistant to join our team.

This is a long-term position with consistent hours. We are looking for someone who wants stability and to grow with us.

Responsibilities:
• Answer incoming phone calls using a VoIP system
• Respond to emails and parent inquiries professionally
• Schedule and reschedule student lessons in our system (Opus1)
• Follow up with new leads and keep records organized
• Send confirmations, reminders, and messages to clients
• Assist with general administrative tasks
• Provide excellent customer service to parents and students

Schedule:
Monday – Friday
9:00 AM – 2:30 PM CST (Texas time)
Part-time (30 hours/week) — long-term, stable role

Compensation:
$4 – $6 per hour (based on experience)

Requirements:

• Excellent spoken and written English
• Clear, professional, and friendly communication skills
• Strong attention to detail and organization
• Customer service experience preferred
• Comfortable learning new software (training provided)
• Reliable high-speed internet (with backup)
• Quiet and professional work environment
• Must have own computer and headset
• Comfortable using tools such as Microsoft Office (Outlook, Excel) and communication platforms (Teams or similar)
• Experience working with CRM systems or scheduling tools is a strong plus
• Tech-savvy and able to learn new systems quickly
• Interest in using AI tools (such as ChatGPT) to improve efficiency and productivity

IMPORTANT – How to Apply:

To be considered, please follow these steps carefully:
1. Write a short response to this situation:
“A parent calls and says they need to reschedule their child’s lesson for today. How would you respond?”
2. Send a 1-minute video introducing yourself
(You may use Loom, Google Drive, or any video link). If you are unable to send a video, you may submit an audio recording instead.
3. Include a screenshot of your internet speed test
4. In your application, include the phrase:
“Music helps people grow”
(This helps us know you read the full post)
5. In one sentence, briefly explain how you have used (or would use) AI tools like ChatGPT to improve your work

About Us:

Kingwood Arts Academy of Music is a fast-growing music school focused on helping students build confidence, creativity, and a lifelong love for music. We work closely with families and pride ourselves on providing an excellent customer experience.

Why Join Us:
• Stable, long-term position
• Friendly and supportive team
• Opportunity to grow with the company
• Clear systems and training provided

We are looking to hire quickly. If you are reliable, professional, and a strong communicator, we would love to hear from you.

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