Remote Receptionist — US Dental Surgery Practice (Night Shift, Permanent)

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TYPE OF WORK

Part Time

SALARY

$628-$1,257/mo ($5-10/hr DOE)

HOURS PER WEEK

29

DATE UPDATED

Aug 2, 2026

JOB OVERVIEW

Innova Dental Implant Institute is a busy dental-implant surgery practice in Brunswick, Georgia, USA. Our phones are answered by a remote team, and we're adding a third receptionist. Two of our current remote tea ---------- mbers have been with us long-term — this is a stable, permanent seat, not a project.

READ THIS FIRST — THIS IS A PERMANENT NIGHT SHIFT. Our hours are US Eastern Time, which is roughly 8:00 PM – 5:00 AM Manila time. Apply only if you are already living on a US-hours schedule. We are not looking for someone who will "adjust."

THE JOB, IN ONE LINE: answering our phones IS the job. Everything else fills the gaps between rings.

WHAT YOU'LL DO
- Answer inbound patient calls within 3 rings, warmly, following our greeting script
- Schedule and confirm appointments in our practice software (Archy — we train you)
- Work the missed-call list: call and text back every missed caller within minutes
- Basic patient messaging and hand-offs to our scheduling coordinator

HOURS — FIXED, US EASTERN TIME
- Monday 8:00 AM – 5:00 PM ET (Mon 8:00 PM – Tue 5:00 AM Manila)
- Tuesday–Friday 12:00 – 5:00 PM ET (Tue–Fri 12:00 AM – 5:00 AM Manila)
- ~29 hours per week

REQUIREMENTS
- Excellent spoken English — clear, warm, confident on the phone (this is 90% of the job)
- 1+ year answering phones for a US business (medical/dental a plus, not required)
- Quiet private workspace, wired internet 25+ Mbps, backup internet and backup power, and a noise-canceling headset
- Reliable long-term availability for the exact hours above

PAY & TERMS
$5–10/hr USD depending on experience (approximately $628–$1,257 USD per month at 29 hrs/week), paid every two weeks via Wise. Raises based on performance. Long-term role with a practice that keeps its remote staff.

HOW TO APPLY — ALL FOUR REQUIRED
1. Start your reply with the word MAGNOLIA on the first line
2. A 60–90 second voice recording introducing yourself and telling us about a difficult caller you handled (link to Google Drive, Loom, or Vocaroo — make sure the link is public)
3. Your current sleep and work schedule for the past two weeks, in your local time
4. A screenshot of your internet speed test

Applications missing any of the four will not be read.

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