Remote Receptionist

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TYPE OF WORK

Full Time

SALARY

35000 php

HOURS PER WEEK

41

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Remote Receptionist – Laser Clinic (Australia)
Join Our Team
We are an established laser and skin clinic located in Point Cook, Melbourne, Australia. For almost 10 years we have built an excellent reputation by providing outstanding client care and advanced skin and laser treatments.
We are looking for a full-time remote receptionist based in the Philippines to become an important member of our team. If you are FEMALE, enjoy speaking with people, are highly organised and take pride in delivering exceptional customer service, we'd love to hear from you.
As the first point of contact for our clients, you will play a key role in creating a professional and welcoming experience from the ---------- nt the phone is answered.
Working Hours
Full-Time – 41 hours per week
• Monday to Wednesday: 8:45 am – 5:30 pm (Melbourne, Australia time)
• Thursday & Friday: 8:45 am – 8:30 pm (Melbourne, Australia time)
Key Responsibilities
• Professionally answer incoming telephone calls.
• Book new and existing client appointments using our clinic management software (Simple Salon).
• Confirm upcoming appointments.
• Respond promptly to emails and SMS enquiries.
• Assist with general administrative duties.
• Maintain accurate client records within our CRM.
• Deliver outstanding customer service on every interaction.
Essential Requirements
• Minimum two years' experience in a receptionist, customer service or virtual assistant role.
• Excellent spoken and written English.
• A clear, neutral and professional speaking voice that Australian clients can easily understand.
• Outstanding telephone manner.
• Strong organisational and time management skills.
• Excellent attention to detail.
• Ability to multitask while remaining calm and professional.
• Reliable, punctual and able to work independently.
Technical Requirements
• Reliable high-speed fibre internet (100 Mbps or faster preferred).
• Backup internet connection (required).
• Backup power supply (required).
• Quiet home office with minimal background noise.
• Quality USB headset.
• Modern computer (dual monitors preferred).
Compensation
• Starting rate: 34,000 PHP per month paid weekly
• Annual performance review.
• Long-term position with opportunities for salary increases and career advancement based on performance.
How to Apply
Please submit the following:
• Your current resume.
• A 1–2 minute audio recording introducing yourself in English and explaining why you would be a good fit for this role.
• A summary of your previous receptionist or customer service experience.
• Your internet speed test results.
• Your earliest available start date.
Please Note
Excellent spoken English is essential. As 98% of our clients are Australian females only FEMALE applicants will be suitable for this role and must be able to communicate clearly and confidently over the telephone. Your audio recording will form an important part of the selection process.

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