Remote Medical Scribe

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TYPE OF WORK

Full Time

SALARY

$1000-$1500

HOURS PER WEEK

40

DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

We are seeking a highly skilled Medical Scribe & Patient Advocate to provide high-quality clinical support and ensure the seamless delivery of mental health services. This is a dynamic, patient-facing role that goes beyond traditional transcription. You will act as the primary liaison between patients and physicians, focusing on real-time case documentation, appointment coordination, and care navigation.

The ideal candidate is a detail-oriented professional who can manage complex clinical workflows while providing empathetic support to patients navigating the telepsychiatry process.

Key Responsibilities
Maintain accurate, real-time documentation of patient interactions, treatment plans, and provider schedules.

Work one-on-one with physicians to capture clinical notes and assist with the preparation of accommodation letters or disability forms.

Collaborate with multidisciplinary teams to ensure clinical data is updated and accessible.

Provide empathetic emotional support to patients throughout their mental health treatment journey.

Guide patients through pharmacy or prescription-related issues and assist in obtaining medical records.

Assist patients with registration, onboarding, and navigating telepsychiatry platforms.

Manage appointment scheduling, rescheduling, and proactive notifications regarding care changes.

Resolve support escalations through Zoom calls or other virtual communication tools.

Assist with out-of-network claims and address billing or payment-related queries.

Identify and communicate opportunities to improve patient care delivery and internal service workflows.

Requirements
Degree in Nursing, Psychology, Pharmacy, or a related healthcare field.

Minimum 5 years of experience as a Medical Scribe, Patient Advocate, Clinical Coordinator, Nurse, or Pharmacist.

Exceptional English communication skills (C1 level or higher).

Proven ability to engage compassionately with diverse patient populations and maintain a professional bedside manner in a virtual environment.

Familiarity with telehealth platforms and virtual care technologies; strong organizational skills with high attention to detail.

Strong understanding of mental health conditions and treatment modalities is highly preferred.

Ability to work independently and as part of a small team (4 members), take initiative, and maintain strict HIPAA/confidentiality standards.

This position is not focused on backend tasks; the candidate should be comfortable working one-on-one with doctors.

Availability to work from 9 AM to 6 PM EST, Monday–Friday or Sunday–Thursday.

SKILL REQUIREMENT
Communication Patient Care Electronic Health Record
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