Remote Medical Front Desk & Scheduling Coordinator (U.S. Pain Clinic | ECW/eClinicalWorks)

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: TYPE OF WORK

Full Time

: SALARY

$5-7/hour based on experience

: HOURS PER WEEK

40

: DATE UPDATED

Feb 28, 2026

JOB OVERVIEW

JOB TITLE: Medical Front Desk / Scheduling VA (U.S. Healthcare) – eClinicalWorks (eCW) Preferred

We’re a U.S. medical clinic hiring a long-term remote VA for front desk + scheduling.

KEY RESPONSIBILITIES
- Answer/return patient calls, schedule/reschedule, confirm appointments
- Insurance verification, basic benefits questions, collect required info
- Track prior auth/referral status + follow up as needed
- Document clearly inside the EHR and keep tasks organized

REQUIREMENTS (DO NOT APPLY WITHOUT THESE)
- 1+ year U.S. healthcare front desk / scheduling / patient access experience (remote or in-clinic)
- Strong spoken + written English (natural, easy for U.S. patients to understand)
- Comfortable with: insurance verification, prior auth workflow, referrals, copays/deductibles
- Reliable internet, quiet workspace, headset; HIPAA-minded work habits
- NO agencies/teams. You must be the person doing the work (no outsourcing).

STRONG PREFERENCE (YOU WILL BE PRIORITIZED)
- eClinicalWorks (eCW) experience (appointments, chart navigation, messages/tasks, documentation)
- Allied health background (PH RN/BSN, Pharmacy, PT, RadTech, etc.) is a plus

HOW TO APPLY (FOLLOW EXACTLY OR DISQUALIFIED)
Start your message with: PURPLE PAIN CLINIC

Include ALL of the following:
1) Resume/CV link (PDF via Google Drive/Dropbox; set to “anyone with link can view”)
2) Answer these (real examples only; 4–8 sentences each):
- Q1: A prior auth was denied and the patient was upset. What did you do step-by-step?
- Q2: You caught a scheduling/insurance mistake before the visit. How did you fix it?
- Q3: Most complex thing you personally did in eCW. If no eCW, name your EHR and describe the most complex workflow you handled (eCW applicants will be prioritized).
3) Loom video link (60–90 sec, camera ON):
- State your U.S. healthcare role + years
- Say this line naturally: “Thank you for calling our clinic—this is [Name]. May I have your insurance company and member ID so I can verify benefits before we schedule?”

Missing resume link, missing Loom, audio-only video, agency/team applications, or generic/AI-style answers = disqualified.

SKILL REQUIREMENT

Medical Insurance Medical Knowledge Medical Virtual Assistant

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Job Post	Reporter	Rank	Reason	Date

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Remote Medical Front Desk & Scheduling Coordinator (U.S. Pain Clinic | ECW/eClinicalWorks)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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