Remote Media QC and Delivery Coordinator

PLEASE READ THE ENTIRE JOB POSTING BEFORE APPLYING

There are very specific instructions on how to apply at the end of this posting.

You will NOT be considered if the application instructions are not followed.

Please read the entire posting carefully before submitting your application.

REMOTE MEDIA QC & DELIVERY COORDINATOR

DEPARTMENT: QC / Post-Production

REPORTS TO: CEO & Administrative Team

POSITION: Full-Time, Long-Term

WORK HOURS: Tuesday–Saturday, 6:30 AM–2:30 PM Central Time

STARTING PAY: $8 USD/hour
$7 USD/hour during the 30-day trial period

GROWTH: Opportunities for raises based on initiative, performance and reliability, as your skills grow and you consistently demonstrate quality, efficiency, independence, strong communication, and the ability to take on additional responsibilities.


ABOUT US
Andrews Media is a family-run real estate media company based in North Alabama. We create high-quality photography, video, drone, floor plans, Zillow 3D Tours, Zillow Showcase, and other marketing content for real estate professionals.

We are known for our fast turnaround, high-quality work, and strong focus on relationships with our clients.

Our team is growing, and we are looking for someone who wants to become a valued, long-term member of our team.
We care about doing great work, treating people well, communicating clearly, and supporting the people we work with.

If you are a positive, detail-oriented person who loves to learn, takes feedback well, takes initiative, and wants to grow with a close-knit and supportive team, we would love to meet you!

ABOUT THE POSITION
We are looking for a Remote Media QC & Delivery Coordinator to manage our daily media quality control and delivery process.
This is an important role within our company. You will be responsible for making sure that the media our clients receive is complete, accurate, high-quality, and delivered correctly and on time.

You will manage projects as they move through our editing process, communicate with our editors and administrative team, review completed work, make basic corrections when needed, and ensure that every item included on a client's order has been completed and delivered.

Our goal is to have the majority of our daily orders fully reviewed and delivered by 11:00 AM, or noon at the latest. Some days will have a larger volume of media and may require additional time. The 2:30 PM end of the workday provides time to complete heavier delivery days, handle revisions, resolve issues, and make sure nothing is left unfinished.

You will begin working at 6:30 AM, preparing files, checking project status, reviewing completed media, communicating with editors, making corrections, and preparing orders for delivery throughout the morning.

This is not a position where you wait until 11:00 AM to begin delivering projects. We need someone actively managing the workflow from the time they start until the day's work is complete.

The ideal candidate is someone who is highly organized, extremely detail-oriented, comfortable working with photo and video, and able to manage multiple projects at the same time without becoming overwhelmed.

You should also be comfortable taking ownership of a project from beginning to end and speaking up when something doesn't look right.

RESPONSIBILITIES:
PROJECT MANAGEMENT
-Manage and keep track of daily orders and deliveries.
-Begin preparing and processing deliveries when your shift starts at 6:30 AM.
-Submit projects to the appropriate editors according to our workflow and deadlines.
-Monitor projects throughout the editing process.
-Follow up with editors regarding project status and outstanding work.
-Monitor completed projects and make sure they are ready for delivery.
-Identify missing or incomplete items and make sure they are corrected.
-Communicate with our administrative team regarding project status and delivery issues.
-Flag urgent or complex issues to the appropriate team member and ensure timely follow-up.
-Manage multiple projects and priorities at the same time.
-Work toward having the majority of daily orders fully QC'd and delivered by 11:00 AM, or noon at the latest.
-Continue working through the remainder of the day to complete heavier-volume orders, revisions, corrections, and any outstanding issues.
-Help ensure that all daily deliveries are completed accurately and on time.

PHOTO QUALITY CONTROL
You will carefully review completed photo edits before they are delivered to our clients.
This includes checking for:
-Missing photos
-Incorrect or incomplete edits
-Crooked photos or incorrect verticals
-Exposure and brightness issues
-Incorrect color or white balance
-HDR/blending issues
-Editing mistakes or artifacts
-Poor masking
-Objects that should have been removed
-Inconsistent editing throughout a property
-Other issues that do not meet Andrews Media's quality standards

When appropriate, you will make basic corrections yourself using Photoshop or Lightroom.
If an issue requires the editor's attention, you will communicate the issue clearly and send it back to the appropriate editor for correction.

PHOTOSHOP & LIGHTROOM
Proficiency in both Adobe Photoshop and Adobe Lightroom is an ABSOLUTE REQUIREMENT for this position.
You must have current access to both programs and be comfortable using them professionally.
-Photoshop must include Generative Fill.
-You should be comfortable making basic photo corrections such as:
-Removing unwanted objects
-Basic retouching
-Straightening photos
-Correcting minor exposure issues
-Making basic color adjustments
-Cleaning up minor editing issues
-Other simple corrections that can be completed efficiently
-You should also be able to recognize when something is beyond a simple correction and needs to be returned to the editor.

VIDEO QUALITY CONTROL
Our video editors handle the majority of our video editing, but you will be responsible for reviewing completed videos before they are delivered to clients.
You will check videos for:
-Missing footage
-Missing or incorrect clips
-Obvious editing mistakes
-Incorrect property information
-Audio issues
-Visual errors
-Timing or transition problems
-Formatting or export issues
-Other errors that would prevent the video from being client-ready
-If a video needs changes, you will communicate the necessary corrections to the video editor and make sure the changes are completed.
-After changes are made, you will review the video again before it is delivered.

You do not need to be an advanced video editor, but you must have enough knowledge of video editing to recognize common issues and communicate clearly with our video editors.

OTHER MEDIA QUALITY CONTROL & DELIVERY
You will also be responsible for reviewing and delivering other products included in our clients' orders, including:
-Floor plans
-Zillow 3D Tours
-Zillow Showcase
-Other media products included on an order

For every order, you will verify that everything the client ordered has been completed, reviewed, and delivered.
You are responsible for making sure that nothing is a ---------- left out.

COMMUNICATION & TEAMWORK
You will communicate regularly with:
-Company leadership
-Administrative team
-Photo editors
-Video editors
-Other production team members

Good communication is extremely important in this position.
If you see a problem, we want you to speak up.

If something is missing, incorrect, late, or doesn't look right, you should communicate the issue rather than allowing it to reach the client.

You will need to be comfortable asking questions, following up with people, and keeping the appropriate team members informed.

We are looking for someone who takes ownership of their work rather than waiting to be told what to do.

SKILLS & QUALIFICATIONS
REQUIRED
-Excellent written and spoken English
-Extreme attention to detail
-Ability to manage several tasks and projects at once
-Ability to work quickly while maintaining accuracy
-Strong organizational skills
-Ability to prioritize tasks and meet deadlines
-Ability to work independently
-Ability to communicate promptly during working hours
-Ability to take feedback well
-Fast learner and willing to learn new systems and processes
-Proficiency in Adobe Photoshop
-Proficiency in Adobe Lightroom
-Current access to Photoshop with Generative Fill
-Basic knowledge of video editing and video quality control
-Reliable computer capable of handling large photo and video files
-High-speed, reliable internet
-Ability to work Tuesday–Saturday, 6:30 AM–2:30 PM Central Time

PREFERRED
-Previous real estate photography or real estate media experience
-Previous photo QC experience
-Previous video QC experience
-Experience working with professional photographers or video editors
-Experience with Canva
-Experience with Slack
-Experience with CRM software
-Experience with Google Workspace / G Suite
-Experience with Final Cut Pro
-Experience with CapCut
-Experience working for U.S. or other international employers

INTERNET & COMPUTER REQUIREMENTS — ABSOLUTE REQUIREMENT
This position requires high-speed, reliable internet.
A large portion of this job involves downloading and uploading large photo and video files.
In order to meet our daily deadlines, these uploads and downloads need to happen quickly.

You must have:
-Your own reliable computer
-Your own high-speed internet connection
-A reliable working environment
-The ability to consistently upload and download large files without significant delays

Please be honest about your internet speed and reliability.

If, during our training or trial period, we determine that your internet connection is not reliable or fast enough to meet our workflow and daily deadlines, we will not be able to continue employment.

30-DAY TRIAL PERIOD
All new hires will begin with a 30-day trial period.
During this period, we will provide training on our systems, processes, quality standards, and workflow while evaluating your ability to perform the responsibilities of the position.
We are looking for someone who can learn our processes quickly, communicate well, work efficiently, and consistently meet our quality standards.

WORK SCHEDULE
This is a full-time position.
Tuesday–Saturday
6:30 AM–2:30 PM Central Time

You will begin working at 6:30 AM, not at the delivery deadline.

Our goal is to have the majority of daily orders fully QC'd and delivered by 11:00 AM, or noon at the latest.

Some days will have a larger volume of media and may require additional time. The remainder of the workday is used to complete heavier-volume days, handle revisions, correct issues, communicate with editors, and make sure every order is completely finished.

We need someone who can work efficiently and take ownership of getting orders completed as early as possible.

We are looking for someone who wants a long-term position and the opportunity to grow with our company.

WHO WE ARE LOOKING FOR
-We are not looking for someone who simply wants to complete a list of tasks each day.
-We want someone who takes pride in their work and understands that the quality of what we deliver to our clients reflects directly on our company.

The right person for this position will be:
Dependable
Responsible
Detail-oriented
Organized
Proactive
A strong communicator
A quick learner
Comfortable receiving feedback
Comfortable asking questions
Able to manage multiple priorities
Able to work independently
Someone who notices small details
Someone who takes ownership
Someone who genuinely wants to become part of a team
If that sounds like you, we would love to hear from you!

INSTRUCTIONS TO APPLY
PLEASE READ CAREFULLY — THERE ARE TWO PARTS TO THE APPLICATION PROCESS.

You must complete BOTH parts of the application to be considered.
Applications that do not follow these instructions will not be considered.

PART 1 — ANSWER THE FOLLOWING QUESTIONS

Please include answers to ALL of the following questions in your application:
1.This position requires quick communication and very fast delivery times. Are you able to work quickly while maintaining accuracy? How quickly do you typically respond to messages during your working hours?
2. How many years of Lightroom experience do you have?
3. How many years of Photoshop experience do you have?
4. What version of Photoshop are you currently using? Does your version have Generative Fill?
5. Please describe your experience with photo quality control. Have you ever been responsible for reviewing photographs for errors before they were delivered to a client?
6. Do you have experience with real estate photography or real estate media? If yes, please explain.
7. Please describe your experience with video editing or video quality control.
8. Are you comfortable working Tuesday–Saturday from 6:30 AM–2:30 PM Central Time?
9. Do you currently have another job? If so, where are you working, what is your position, and how many hours per week do you work?
10. Have you worked for U.S. or other international employers before? If yes, please tell us about your experience.
When would you be available to start?
11. Do you have your own computer? If so, please provide the basic specifications of your computer.
12. Do you have your own reliable internet connection?
13. How fast is your internet connection? Please run an internet speed test and provide your actual download and upload speeds.
14. Why do you believe you would be a great candidate for this position at Andrews Media?

PART 2 — VIDEO APPLICATION
Please email ---------- a video recording of yourself answering the following four questions.

IMPORTANT VIDEO INSTRUCTIONS:
Please answer each question separately.
Begin each answer by stating the question.
Please keep each answer to 1 minute maximum.
Please record yourself speaking naturally.
You do not need professional video equipment. A phone, computer, or webcam is perfectly fine.
Please make sure your audio is clear.
Please do not submit a video created or written by someone else.

VIDEO QUESTIONS:
1. Please tell us about yourself and what you love.
2. Please detail your past work experience and explain how it relates to this job at Andrews Media.
3. Why do you believe you would be a great candidate for this position?
4. Do you have leadership, management, or experience taking ownership of projects? Please explain.

ONE LAST THING
Please make sure you complete BOTH parts of the application process.

We intentionally provide detailed instructions because this position requires someone who can pay attention to details, follow processes, communicate clearly, and take initiative.

Following the application instructions carefully is the first opportunity to show us that you have those qualities.
We look forward to hearing from you!

— The Andrews Media Team