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TYPE OF WORK
Full Time
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SALARY
1600
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HOURS PER WEEK
40
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DATE UPDATED
Aug 29, 2025
This is a unique opportunity for a highly organized, detail-oriented, and proactive remote Legal Assistant to support a solo practitioner specializing in Lemon Law in California. The ideal candidate will be the primary point of contact for potential and existing clients, managing critical administrative and client-facing tasks to ensure the smooth operation of the practice. This role requires exceptional communication skills, a strong understanding of legal processes, and the ability to work independently in a virtual environment.
Key Responsibilities
Client Intake and Communication:
Answer incoming phone calls and act as the first point of contact for potential clients.
Conduct initial client screenings by asking pertinent questions to determine eligibility for lemon law claims.
Explain the firm's services and the lemon law process to prospective clients.
Manage and respond to client inquiries via phone and
Maintain consistent communication with clients regarding their case status and any required documentation.
Information Gathering and Management:
Gather and organize essential client information, including purchase agreements, repair orders, warranty documents, and other relevant case details.
Create and maintain digital client files, ensuring all documentation is accurately categorized and easily accessible.
Track client statuses (e.g., paid, sent details, awaiting documentation, case in progress, settlement reached).
Monitor and track contract signing and deposit payments.
Administrative and Case Support:
Prepare and draft legal documents, correspondence, and other case-related materials under the attorney's supervision.
Update the attorney regularly on the status of each client and case progression.
Assist with scheduling appointments, managing calendars, and coordinating meetings.
Perform general administrative tasks to support the efficient operation of the law practice.
Conduct basic legal research as needed to support case development.
Technology and Systems Management:
Utilize case management software and other digital tools for efficient workflow and record-keeping.
Maintain data integrity and confidentiality across all platforms.
Troubleshoot minor technical issues related to remote work tools and platforms.
Proactive Support and Business Development:
Identify opportunities to streamline processes and improve efficiency within the practice.
Assist in developing and implementing new procedures for client intake, case management, and communication.
Contribute to a positive and professional client experience, enhancing the firm's reputation.
Qualifications
Education and Experience:
Bachelor’s degree or Associate’s degree in Legal Studies, Paralegal Studies, or a proven experience.
Paralegal certificate from an ABA-approved program is highly desirable.
Minimum of 2-3 years of experience as a legal assistant or paralegal, preferably in a remote setting.
Experience in a lemon law practice or consumer law is a significant advantage.
Skills and Competencies:
Exceptional Communication Skills: Superior written and verbal communication skills, with the ability to interact professionally and empathetically with clients, often in stressful situations.
Strong Organizational Abilities: Meticulous attention to detail and excellent organizational skills to manage multiple cases, documents, and deadlines simultaneously.
Proactive and Self-Motivated: Ability to work independently with minimal supervision, prioritize tasks effectively, and take initiative in a remote work environment.
Technical Proficiency: Proficient in legal practice management software (e.g., Clio, MyCase), CRM systems, Microsoft Office Suite (Word, Excel, Outlook), and virtual communication tools (e.g., Zoom, Google Meet).
Problem-Solving Skills: Resourceful and adept at identifying issues and implementing solutions efficiently.
Discretion and Confidentiality: Utmost integrity and ability to handle sensitive client information with strict confidentiality.
Adaptability: Comfortable with evolving technologies and processes, and able to quickly learn new software and systems.
Legal Terminology and Documentation: Solid understanding of legal terminology, court procedures, and legal document drafting.
Technical Requirements
Reliable Internet Connection: Stable, high-speed internet access is essential for remote work.
Dedicated Workspace: A quiet, professional home office environment free from distractions.
Computer Equipment: A modern computer with a reliable operating system, webcam, and microphone suitable for video conferencing.
Software: Proficiency with cloud-based legal practice management software, communication platforms, and document management systems.
Compensation and Benefits
Competitive hourly rate or salary, commensurate with experience.
Flexible work schedule - USA Pacific Time
Opportunity to work remotely.
Professional development opportunities.
