Remote Dispatch & Administrative Assistant | Full-Time | $4.50–$5.50/hr

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: TYPE OF WORK

Full Time

: SALARY

4.50 + BONUS

: HOURS PER WEEK

35

: DATE UPDATED

Aug 28, 2026

JOB OVERVIEW

City Air HVAC is an established HVAC company serving the NYC metropolitan area. We’re looking for an experienced, organized, and proactive Dispatch & Administrative Assistant to support our daily operations.

Schedule:
Monday–Friday
Philippines: 8:00 AM–4:00 PM PHT
New York: 8:00 PM–4:00 AM ET (previous day)

Responsibilities:

- Dispatch and coordinate technicians throughout the day
- Schedule and confirm customer appointments
- Monitor and respond to emails
- Communicate with technicians, customers, and team members
- Handle scheduling changes and prioritize service calls
- Maintain accurate customer and appointment information
- Follow up on pending tasks to ensure nothing is missed

Requirements:

- Previous dispatching experience required
- Experience scheduling appointments and coordinating field/service teams
- Strong English communication skills — written and verbal
- Highly organized and able to manage multiple priorities
- Reliable, responsive, and comfortable working independently
- Customer service or HVAC/service-industry experience is a plus

Compensation & Growth:

- Starting pay: $4.50 USD/hour
- 90-day performance review with opportunity to increase to $5.50/hour
- Quarterly performance-based bonuses
- Benefits + paid time off after 1 year

Performance is evaluated based on reliability, attendance, communication, organization, response time, accuracy, and overall dispatching performance.

To Apply:
Send your resume and a short introduction describing your previous dispatching experience, including the type of company you worked for and your main responsibilities.

SKILL REQUIREMENT

Communication Organization Scheduling

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Remote Dispatch & Administrative Assistant | Full-Time | $4.50–$5.50/hr

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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