Full Time
3.50 per hour, 380$ per month
25
Sep 24, 2026
Remote Customer Support Specialist – TikTok Creator Community (Fluent English, Part-Time, Long-Term)
Electro is a fast-growing hydration brand selling liquid-core electrolyte gum on Shopify, Amazon, and TikTok Shop. We work with hundreds of TikTok creators, and we need someone friendly, sharp, and organized to be the person they talk to when they need help.
If you enjoy helping people, write great English, and want a long-term remote job with a US team that actually promotes people, read on.
What you'll do
Answer questions from our TikTok creators on
Help our interns and team members on Whop with onboarding and access
Keep simple records of every conversation so nothing gets lost
Follow up until every issue is closed
Complete simple upload tasks using step-by-step guides
Send a short end-of-day update in Slack
You're a great fit if you
Write fluent, natural English, the kind that sounds like a native speaker
Stay calm and kind, even when someone is frustrated
Organized and keeping things tidy
Take ownership and don't leave things half-finished
Have stable, high-speed internet
Customer support or client success experience
Experience with
Familiarity with TikTok creator culture
Comfort using AI tools to work faster
Pay : 3.50$ per hour
Further raises and promotions for long-term team members\
Consistent weekly hours, fully remote
A team that has promoted many offshore hires into bigger roles
How to apply
Put Pink Cat in your subject line and include 3–4 sentences on why you'd be great at helping creators. Applications without the phrase won't be reviewed.