Remote Customer Service & After-Sales Specialist (Phone Support)

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: TYPE OF WORK

Full Time

: SALARY

600

: HOURS PER WEEK

40

: DATE UPDATED

Mar 7, 2026

JOB OVERVIEW

Remote Customer Service & After-Sales Specialist (Phone Support)

We are an established online store selling mobility scooters and powerchairs to elderly and disabled customers. We are looking for a reliable, professional Customer Service Representative from the Philippines for long-term full-time work.

This role involves phone support, delivery follow-ups, and basic technical assistance.

Responsibilities:

Answer inbound customer phone calls

Respond to emails and support tickets

Track deliveries and investigate lost/delayed shipments

Coordinate with couriers

Assist customers with basic troubleshooting

Process returns and warranty claims

Follow up to ensure issues are resolved

Requirements:

Excellent spoken and written English

Confident and professional on the phone

Previous customer service or call center experience

Experience handling delivery/logistics issues preferred

Patient and calm (many customers are elderly)

Reliable internet (minimum 25 Mbps) and quiet workspace

Quality headset and microphone with Laptop

Work Details:

Full-Time

Monday to Friday

9:00am – 5:00pm United Kingdom time

Salary: $600/month

Long-term position with opportunity for growth

To Apply:

Send:

Your CV

A 1-minute voice recording introducing yourself

Your expected salary (must match $600)

Internet speed test result

Start your application with: “I am your next Mobility Support Specialist.”

SKILL REQUIREMENT

Customer Support Phone Support Medical Virtual Assistant

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Job Post	Reporter	Rank	Reason	Date

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Remote Customer Service & After-Sales Specialist (Phone Support)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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