Remote Administrative Assistant / Scheduler

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TYPE OF WORK

Full Time

SALARY

$1,100.00 month

HOURS PER WEEK

40

DATE UPDATED

Sep 18, 2026

JOB OVERVIEW

Experience working remotely for a U.S.-based company is strongly preferred. Previous experience with an engineering, architectural, construction, home-services, or other professional-services company is a plus.

IMPORTANT — SPOKEN ENGLISH REQUIREMENT
Because this position requires frequent communication with U.S.-based customers, clear and professional spoken English is required. Candidates selected to move forward will be asked to submit a short video demonstrating their communication skills. Please apply only if you are comfortable completing this step.

Full-Time | Remote | Must Be Available During U.S. Central Time (CST) Business Hours

We are a Texas-based structural engineering firm providing residential and commercial structural design, consulting, and inspection services throughout the United States. Our work is centered on precision, building code compliance, responsive communication, and practical structural solutions for homeowners, builders, contractors, and architects.
We are seeking a full-time Remote Administrative Assistant to join our growing team. This position will support the day-to-day administrative and customer service functions of our engineering firm and will communicate regularly with our U.S.-based clients.
IMPORTANT REQUIREMENT — PLEASE READ CAREFULLY
Excellent spoken and written English is REQUIRED.
This is not a behind-the-scenes data-entry position. The successful candidate will communicate directly with U.S. customers by phone, email, and other communication platforms. Candidates must be comfortable speaking professionally and clearly with customers in English.

Software & Technology
Experience with some or all of the following is preferred:
* Jobber
* QuickBooks Online
* Mailchimp
* Microsoft Outlook
* Microsoft Teams
* QUO business phone system
* Microsoft 365 and general cloud-based business applications
Prior experience with every platform is not required, but candidates must be comfortable learning new software and working across several systems throughout the day.

Required Qualifications
* Excellent English communication skills, both spoken and written
* Professional and confident telephone communication
* Strong organizational skills and attention to detail
* Prior administrative, office, or customer service experience
* Comfortable communicating directly with U.S.-based customers
* Strong computer skills and ability to learn new software quickly
* Ability to manage multiple projects, customer requests, and deadlines
* Ability to work independently in a remote environment
* Dependable, responsive, and able to follow established procedures
* Available to work during U.S. Central Time business hours, Monday through Friday
* Reliable high-speed internet connection and a professional, quiet remote work environment

Preferred Experience
Experience working remotely for a U.S.-based company is strongly preferred. Previous experience with an engineering, architectural, construction, home-services, or other professional-services company is a plus.
Who We Are Looking For
We are looking for someone who is organized, dependable, personable, and comfortable talking with people. Our administrative team is often the first point of contact a customer has with our company, so professionalism and responsiveness are extremely important.
The right candidate should be able to move comfortably between answering a customer call, scheduling an appointment, updating a project in Jobber, communicating with our engineering team, and following up on an invoice — while keeping information organized and customers informed.

This is a long-term position for someone interested in becoming an important part of a growing U.S.-based engineering firm.

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