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TYPE OF WORK
Full Time
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SALARY
$900 to $1400 USD per month
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HOURS PER WEEK
40
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DATE UPDATED
Jul 4, 2026
Location: Remote (Davao City only)
Hours: Full-time, US time zone
About First Bite
First Bite is a foodservice technology company building the AI-powered go-to-market platform for food manufacturers selling into restaurants, hotels, schools, and hospitals. We have 50+ manufacturer customers, manage $800M+ in foodservice commerce, and have grown 6x since early 2024.
As we scale, we need a sharp, experienced bookkeeper to own two critical back-office functions: monthly company books and our Digital Rebates claim workflow.
WHAT YOU'LL DO
*Monthly bookkeeping & financial close*
- Own the monthly close: reconcile bank accounts, credit cards, and Stripe payouts in QuickBooks Online
- Classify and code all transactions across operating accounts; maintain a clean, audit-ready chart of accounts
- Reconcile Stripe gross revenue, fees, refunds, and payouts to QuickBooks deposits
- Manage AP: enter vendor bills, schedule payments, track outstanding invoices
- Manage AR: invoice customers, follow up on aging receivables, reconcile payments
- Prepare monthly P&L, balance sheet, and cash flow snapshots for leadership review and a customer breakdown of overdue invoices for account managers
- Support quarterly reviews with our external accountant and annual tax prep
- Track expense categorization across SaaS subscriptions, payroll, contractors, and travel
- Maintain employee/contractor expense reimbursement workflow
*Rebate claim processing & validation*
First Bite processes thousands of operator rebate claims per quarter through our Digital Rebates product. Each claim comes with an operator-submitted invoice, and a meaningful share have issues — wrong distributor, mismatched SKUs, dates outside the offer window, addresses that don't match the operator, possible duplicates. Your job is to validate each claim, use judgment to approve / hold / escalate, and ensure operators get paid within the same week.
- Validate incoming rebate claims against each manufacturer's offer terms (eligible SKUs, date window, geography, allowed distributors)
- Approve clean claims, request additional evidence from operators when something is missing, and escalate suspicious or business-context claims to the First Bite CS or Sales lead on the account
- Communicate directly with operators when needed — brief, professional written-English requests for additional supporting information
- Run weekly payout cycles to operators and reconcile payouts against manufacturer bill-backs (this ties straight into the books)
- Surface patterns across claims that should become validation rules (e.g., distributor X consistently mislabels case counts) and feed them back to the team
*Process improvement & reporting*
- Build and maintain trackers, reconciliation reports, and audit logs
- Identify repetitive work that could be automated and partner with our engineering team to streamline it
- Support ad-hoc finance requests from leadership (board prep, investor updates, customer-level revenue cuts)
WHAT WE'RE LOOKING FOR
*Required*
- 5–10 years of bookkeeping experience, with at least 2 years owning monthly close end-to-end at a small/mid-sized company (ideally SaaS or subscription-based)
- QuickBooks Online expertise — not just data entry, but reconciliation and chart of accounts management
- Hands-on experience reconciling Stripe (or similar processor) with the GL — you understand fees, refunds, payout timing, and how it all maps into QBO
- Strong AP/AR workflow experience including vendor management and customer invoicing
- Hands-on experience using LLMs (Claude, OpenAI, Gemini) and/or OCR tools to interact with files, images, and reports
- Strong judgment and a skeptical eye — you can look at an invoice, sense when something is off, and know whether to ask, escalate, or approve
- Comfortable making direct contact with internal stakeholders and external customers in writing; able to ask for clarification without sounding accusatory
- Excellent written English; comfortable communicating with US-based teammates over Slack and
- Sharp attention to detail — invoices and transactions come in dozens of formats and small errors compound quickly
Nice to have
- Prior experience with rebate, trade-spend, chargeback, or claims-validation programs (insurance, healthcare, retail rebates all transfer)
- Experience within the food or distribution industry
- Comfort with building custom reports in tools like Retool, Google Sheets, etc.
Software Expertise:
- Stripe, Quickbooks (primary)
- other accounting platform (secondary)
