Real Estate ISA / Outbound Caller - Appointment Setter

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TYPE OF WORK

Full Time

SALARY

1000 monthly

HOURS PER WEEK

40

DATE UPDATED

Oct 5, 2026

JOB OVERVIEW

Hero Homes Group is looking for a confident, energetic, and highly organized Inside Sales Agent / Outbound Caller to join our real estate team.

This is NOT a basic administrative VA position.

Your primary responsibility will be to call, text, and follow up with real estate leads, have genuine conversations, identify motivated buyers and sellers, and schedule qualified appointments for our real estate agents.
We are looking for someone who is comfortable spending a large portion of the day on the phone and who enjoys talking with people.

Responsibilities include:
- Make outbound calls to buyer and seller leads
- Follow up with new and older leads in our database
- Call expired, withdrawn, canceled, past client, internet and other prospecting lists
- Respond quickly to new incoming leads
- Ask qualifying questions to determine motivation, timeline and situation
- Schedule qualified appointments for our real estate agents
- Confirm appointments and help increase appointment show rates
- Send follow-up texts and emails
- Maintain detailed notes in our CRM
- Create and manage follow-up tasks
- Consistently nurture leads who are not ready today
- Follow our scripts while learning how to have natural conversations
- Track calls, contacts, conversations, appointments and results
- Participate in regular coaching and training

Systems we use include:
- Follow Up Boss
- Sierra Interactive
- Google Workspace
- Real estate lead generation platforms
- Calling/texting systems

Experience with Follow Up Boss is a major plus, but we will train the right person.

The person we are looking for:
- Excellent spoken English
- Clear, understandable phone voice
- Confident communicating with American consumers
- Comfortable making a high volume of outbound calls
- Persistent without being aggressive
- Positive attitude
- Competitive and goal-oriented
- Organized and dependable
- Comfortable being measured by performance
- Able to follow scripts and processes
- Able to take coaching and improve
- Strong internet connection and quiet workspace
- Reliable computer and headset

Previous experience as a real estate ISA, appointment setter, cold caller, telemarketer or sales representative is strongly preferred.

Work Schedule:
This is a full-time, 40-hour-per-week position working primarily during U.S. Eastern Time business hours.
Exact schedule will be discussed during the interview.

Compensation
Starting base pay: $1,000 USD per month
PLUS performance bonuses based on results.

Bonuses will reward things such as:
- Qualified appointments that are actually kept
- Consistent appointment production
- Leads that convert into closed transactions
- Overall monthly performance

There is room for increased compensation and responsibility for someone who consistently produces results.

How to Apply
Please include the following in your application:
1. A short introduction about yourself
2. Your previous calling, sales or real estate experience
3. What CRM systems you have used
4. Your expected monthly salary
5. A link to a 60-90 second voice recording introducing yourself and explaining why you would be good at calling real estate leads
6. Your internet speed
7. Your computer/headset setup

At the beginning of your application, please write the words:

HERO ISA
Applications that do not include this phrase and the requested voice recording may not be considered.

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