Real Estate Customer Support Executive (Manage Direct Mail Orders)

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: TYPE OF WORK

Full Time

: SALARY

$5/hour

: HOURS PER WEEK

40

: DATE UPDATED

Sep 29, 2026

JOB OVERVIEW

We’re looking for a Customer Support Executive to join the REsimpli team and provide fast, helpful support to our customers & manage direct mail orders.

Hours: 9:00 AM – 5:00 PM ET
Type: Full-Time

Key Responsibilities:
- Respond to REsimpli users via live chat and assist with any questions or support queries
- Understand customer issues, troubleshoot problems, and provide clear solutions
- Assist customers with Direct Mail orders, including order questions, proofs, changes, cancellations, and tracking
- Escalate technical or complex issues to the appropriate team and follow up when needed
- Coordinate with internal teams and vendors to resolve customer issues
- Other support related tasks

Requirements:
- Excellent written and verbal English communication skills
- Basic design/image editing skills on Canva/Photoshop
- Strong customer service and problem-solving skills
- Ability to manage multiple live chat conversations and tasks efficiently
- Previous SaaS or customer support experience is a plus
- Must be available to work 9:00 AM – 5:00 PM Eastern Time

To Apply
Share your CV/resume along with a brief introduction video highlighting your customer support experience and familiarity with Canva/design editing.

SKILL REQUIREMENT

Real Estate Customer Support Canva

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Real Estate Customer Support Executive (Manage Direct Mail Orders)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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