Quality Coordinator (Healthcare - RN)

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: TYPE OF WORK

Full Time

: SALARY

$5 per hr

: HOURS PER WEEK

40

: DATE UPDATED

Sep 4, 2026

JOB OVERVIEW

Work Schedule: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM (PST)
Compensation: $5 per hr - 40 hours per week
Work Setup: Remote

We are looking for a detail-oriented and motivated Quality Coordinator to join our team!

About the Role

We are looking for a Quality Coordinator with experience in U.S. healthcare to help ensure patients receive appropriate preventive care and follow-up services.

The ideal candidate has experience working with U.S. healthcare insurance or medical-related accounts, is comfortable handling both inbound and outbound calls, and has strong attention to detail when reviewing patient records and coordinating care.

Key Responsibilities

Handle inbound and outbound calls with patients, providers, and healthcare teams.

Schedule and coordinate:

Annual Wellness Visits (AWV)
Annual Physical Exams
Follow-up appointments
Post-Emergency Department (ED) follow-ups
Transitional Care Management (TCM)
Review patient records to identify outstanding preventive care and follow-up needs

Assist with coordinating preventive health screenings, including:

Colon cancer screening
Breast cancer screening
Cervical cancer screening
Retinal/diabetic eye screening
Other recommended preventive services
Review, update, and maintain accurate patient and clinical records.
Verify and document relevant patient information, insurance details, and care activities.
Work within EHR/EMR systems to update and maintain patient information.
Follow established workflows, quality standards, and documentation requirements.
Protect patient information and maintain confidentiality in accordance with healthcare privacy standards.
Communicate clearly and professionally with patients and healthcare staff.
Perform quality checks to ensure records and documentation are accurate and complete.

Qualifications

Graduate of a Medical-related course OR at least 2 years of experience handling U.S. healthcare insurance or medical-related accounts.
Experience with both inbound and outbound calls in a healthcare setting.
Experience with AWV, annual physicals, follow-up appointments, ED follow-ups, or TCM is highly preferred.
Knowledge of U.S. healthcare insurance, plans, and terminology.
Familiarity with preventive care services and common healthcare screenings.
Experience reviewing and maintaining patient or clinical records.
Proficiency with EHR/EMR systems.
Strong verbal and written English communication skills.
Excellent attention to detail and organizational skills.
Ability to handle confidential patient information appropriately.
Comfortable working independently in a remote environment.

How to Apply

Please submit your updated resume and WhatsApp number and include a brief summary of your U.S. healthcare experience, including:

How many years of U.S. healthcare experience you have
Your experience with AWV, TCM, ED follow-ups, or preventive care
The EHR/EMR systems you have used
Your experience with inbound/outbound healthcare calls

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Quality Coordinator (Healthcare - RN)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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