QA + Delivery Operations Specialist

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TYPE OF WORK

Part Time

SALARY

$8-$12/hr

HOURS PER WEEK

20

DATE UPDATED

Aug 13, 2026

JOB OVERVIEW

Summary
Remote | Philippines Preferred ???????? | Freelance Contractor | Part-Time

AGENCY678 is hiring a highly detail-oriented QA + Delivery Operations Specialist as we scale our flagship offer, The Velocity System™.

We help established online agency owners generating £30k+/month increase revenue by optimising their offer, implementing their sales infrastructure and recovering revenue from existing opportunities.

Your job is simple:
Make sure everything we promise gets delivered, works properly and meets the AGENCY678 standard before it reaches the client.

What You'll Own
Quality Assurance
QA CRM + pipeline builds
Test automations and workflows
Test lead routing + qualification
Test forms, funnels + booking journeys
Test follow-up + reactivation sequences
Check dashboards + tracking
Run end-to-end test leads
Identify bugs, broken logic and missing steps
Log fixes for the implementation team
Retest completed fixes
Approve builds before client handover
Delivery Operations
Monitor client implementation tasks + deadlines
Ensure deliverables move through the correct workflow
Check required SOPs/checklists have been completed
Flag overdue or blocked work to our Client Success Lead
Maintain clean delivery documentation
Track recurring implementation errors
Feed recurring issues back to our AI Operations Lead so systems/SOPs can be improved

You are not responsible for client strategy or client management.

We have someone who owns delivery/client success. And we have someone else who owns the system architecture.

You help make sure the machine actually runs properly.

???? QA Means Actually Testing
We're not looking for someone who checks whether a task has been marked “Done.”
You need to test it.

For example:
Submit test lead ? Check qualification ? Check CRM ? Check pipeline ? Check automation ? Check notification ? Check booking ? Check follow-up.
Nothing should reach a client simply because an implementer says it's finished.

Our process is:
Build ? Self-Test ? QA ? Fix ? Retest ? Approve.

Required Experience
You MUST have experience with:
GoHighLevel / CRM systems
Workflow + automation testing
Sales pipelines
Forms + funnels
Calendars + booking journeys
Troubleshooting technical issues
SOPs + checklists
Project/task management systems

You need enough technical understanding to spot when something isn't working and clearly explain why.

Experience with n8n, Make, Zapier, APIs or webhooks is also a must.

We're Looking For Someone Who Is
Extremely detail-oriented
Naturally good at spotting mistakes
Process-driven
Highly organised
Comfortable holding others accountable
Excellent at following checklists
Strong at documenting bugs/issues
Confident retesting work
Proactive about blockers
Comfortable managing multiple client builds
Someone who doesn't assume something works because it looks right

Pay + Hours
$8-$12 USD/hour depending on experience
Freelance contractor
Philippines-based preferred
Approximately 10-20 hours/week initially

Hours can increase significantly as client volume grows
Long-term progression available as the delivery team scales

To Apply
Please send:
1. Short Loom introduction
Tell us about your QA, technical and delivery-operations experience.
2. Examples of relevant work
Show us systems, workflows or projects you've previously been responsible for testing/QAing.
3. Tech experience
Tell us your experience with:
GoHighLevel | CRMs | Automations | Funnels | Zapier/Make/n8n | Project Management

Shortlisted candidates will complete a paid practical QA test where we'll give you a deliberately imperfect system and ask you to find what's wrong.

We're looking for the person who finds the problem everyone else missed.

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