Property Manager Assistant

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TYPE OF WORK

Full Time

SALARY

$5/hr starting

HOURS PER WEEK

48

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

To save both of us time and efforts, only proceed with responding to this message if you can really work during the assigned time window efficiently and carefully.

About Us
We are a growing short-term / mid-term rental company, with 35 properties, based in San Diego. Join a small, dedicated team where your attention to detail and proactive approach make an impact.

Job Summary
We are seeking a reliable Property Manager Assistant. This role focuses on clear communication, precise coordination, house maintenance knowledge, and thorough follow-through to ensure seamless guest stays, timely maintenance, and well-managed listings. The position requires strong organizational skills, the ability to work independently across shifts (including night coverage in your time zone), and a commitment to following standard operating procedures (SOPs) carefully.
This is a full-time remote-friendly role, but night availability (your local time) is required to handle guest inquiries, emergencies, and shift handoffs.

Key Responsibilities
Communicate with guests, platform support teams (Airbnb, Vrbo, ---------- ), insurance providers, cleaners, maintenance technicians, vendors, and homeowners
Screen guests prior to check-in/check-out: verify correct guest and pet counts, enforce no-party/no-gathering policies, and address potential neighbor concerns for a smooth experience
Coordinate cleaning schedules, maintenance requests, and vendor services to ensure properties are guest-ready on time
Manage and update online listings, pricing, availability, and descriptions across multiple platforms
Handle guest inquiries, issues, and escalations promptly and courteously
Track and document all activities, follow SOPs strictly, and hand off tasks effectively to the next shift
Own any mistakes fully, report them immediately, and develop clear plans to resolve and prevent recurrence

Required Qualifications
Exceptional attention to detail and careful approach to all tasks
Strong ability to retain past information to connect the chains of events of related guests
Strong ability to take ownership of errors and create comprehensive resolution plans
Comfortable working night shifts in your time zone as needed.
Excellent time management and organizational skills
Strict adherence to standard operating procedures (SOPs)
Quick learner with strong ability to adapt and pick up new tools/processes
Capable of working independently while making sound decisions
Team-oriented mindset: able to collaborate and delegate tasks effectively during shift transitions
Fluent in English (written and spoken) for clear guest and team communication
High level of honesty, integrity, and reliability
Preferred Qualifications (Good-to-Haves)
Previous experience in short-term / mid-term rentals, hospitality, customer service, or property management
Familiarity with Airbnb, Vrbo, ---------- , Google Sheet, Furnished Finder, Zillow platforms and tools
Some knowledge of using Canva and Photoshop
Basic knowledge of property maintenance coordination or guest screening
Experience using communication tools (e.g., messaging apps, calendars, phone calls, shared docs)
Read and write in Vietnamese

What We Offer
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience
Full-time schedule, 6 days a week with 1 day off
A lot to learn and grow your skills. Opportunity to grow into a larger role in a dynamic vacation rental business
Remote work setup (reliable internet and quiet workspace needed)
Supportive team environment focused on learning and improvement
Paid holidays
How to Apply
If this sounds like a great fit, reply to this posting or email ---------- with:
Your resume
A short note explaining why you're interested and how your skills align (especially attention to detail and ownership of tasks)
Please do not use AI in your response
We review applications quickly and look forward to hearing from detail-oriented, reliable candidates who thrive in a fast-paced hospitality environment!
We are an equal opportunity employer and value diverse perspectives in our team.
----
Here is the schedule:
If you reply to this job posting, can you please confirm if you are able to work during these hours

Note: these hours are listed in Pacific Time. Please use a time converter to change it to the Philippines time.

# Position 1:
1/. 8AM to 4PM Pacific Time (every day, except Monday)

# Position 2:
1/. Monday morning (8 hours): 8AM to 4PM
2/. Tuesday - first shift (4 hours): 12PM to 4PM
Tuesday - 2nd shift (4 hours): 11PM to 3AM (next morning of Wednesday)
3/. Wednesday - first shift (4 hours): 12PM to 4PM
Wednesday - 2nd shift (4 hours): 11PM to 3AM (next morning of Thursday)
4/. Thursday - first shift (4 hours): 4PM to 8PM
Thursday - 2nd shift (4 hours): 11PM to 3AM (next morning of Friday)
5/. You can take the rest of Friday off
6/. Saturday - first shift (4 hours): 12PM to 4PM
Saturday - 2nd shift (4 hours): 11PM to 3AM (next morning of Sunday)
7/. Sunday - first shift (4 hours): 12PM to 4PM
Sunday - 2nd shift (4 hours): 11PM to 3AM (next morning of Monday)

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