Property Management VA EXPERT

**PROPERTY MANAGEMENT VA / CO-LIVING OPERATIONS SPECIALIST**

We are a U.S.-based real estate investment company looking for an experienced **Property Management Virtual Assistant** to help operate and grow our new co-living division, **Safe CoLV**.

This is NOT an entry-level general VA position.

We are looking for someone who already has real experience supporting U.S. residential property management and understands tenants/residents, leasing, applications, maintenance, vendors, documentation, follow-up, and day-to-day property operations.

Our first co-living property is launching in Visalia, California, and we plan to expand to additional properties.

**WHAT YOU WILL HELP MANAGE**

**Leasing & Occupancy**

* Respond quickly to prospective residents
* Manage inquiries from Facebook Marketplace and other advertising platforms
* Send and track applications
* Follow up aggressively but professionally with prospects
* Coordinate property tours
* Maintain prospect and waiting lists
* Track rooms available, reserved, occupied, and upcoming vacancies
* Help us maintain high occupancy

**Applicant Screening**

* Review applications for completeness
* Coordinate background and credit checks
* Verify income and employment
* Review rental history and references
* Organize screening documentation
* Present qualified applicants to management for final approval

**Resident Management**

* Resident onboarding and move-in coordination
* Membership/lease document coordination
* Security deposit and payment tracking
* Resident communication
* House-rule reminders
* Move-out coordination
* Documentation of resident issues
* Help maintain a professional, safe, clean, and respectful co-living community

**Property Management**

* Coordinate maintenance requests
* Communicate with vendors, cleaners, handymen, and contractors
* Obtain estimates when needed
* Follow up until work is completed
* Maintain maintenance logs
* Track recurring property tasks
* Coordinate inspections
* Help manage utilities, Wi-Fi, smart locks, security cameras, cleaning, landscaping, and other property services

**Property Setup & Furnishing**

* Research and order furniture and household items
* Compare pricing and vendors
* Track orders and deliveries
* Maintain furnishing and inventory lists
* Help coordinate staging of bedrooms and common areas
* Make sure properties are completely ready before residents move in

**Administrative & Systems**

* Maintain property files and Google Drive
* Create and improve SOPs
* Maintain checklists and trackers
* Organize invoices, receipts, warranties, and vendor information
* Update management dashboards
* Prepare daily and weekly reports
* Document processes so they can be replicated at future properties

**Co-Living Implementation**
We are members of a professional co-living mastermind and training program. You will help us take what we learn and IMPLEMENT it.

This includes:

* Watching assigned training
* Taking organized notes
* Turning lessons into SOPs and checklists
* Identifying ideas we should implement
* Helping management continuously improve our systems

**THE PERSON WE WANT**

We are looking for someone who:

* Has previous U.S. property management experience
* Understands leasing and tenant/resident screening
* Has experience coordinating maintenance and vendors
* Has excellent written and spoken English
* Is extremely organized
* Is comfortable communicating with tenants and vendors
* Can manage multiple priorities without constant supervision
* Is proactive and notices problems before management has to point them out
* Is comfortable learning new software and AI tools
* Understands Google Workspace
* Can work with property management software/CRM systems
* Has reliable internet and a professional work environment
* Wants a long-term position and an opportunity to grow

**HIGHLY PREFERRED EXPERIENCE**

Please highlight if you have experience with:

* Co-living / room rentals
* Residential property management
* Buildium
* AppFolio
* TenantCloud
* RentRedi
* Zillow
* Facebook Marketplace
* Background/credit screening
* Lease preparation
* Rent collection
* Maintenance coordination
* Property inspections
* Airbnb / mid-term rentals
* Google Workspace
* CRM systems
* SOP creation
* AI tools / ChatGPT

**IMPORTANT**

We do NOT want someone who waits all day to be told what to do.

We want someone who can eventually look at our properties and say:

"These are the vacancies."

"These applicants need follow-up."

"This resident needs attention."

"This maintenance item is overdue."

"This bill needs to be reviewed."

"This room needs to be prepared."

"This vendor hasn't responded."

"Here's what I recommend we do next."

Our goal is to build a scalable co-living company, and this person can grow into an important long-term operations role.

**HOW TO APPLY**

Please answer ALL of the following:

1. How many years of property management experience do you have?
2. How many properties/units did you help manage?
3. Were they U.S.-based properties? What states?
4. Describe exactly what you handled day-to-day.
5. What property management software have you used?
6. Explain your process for taking a new rental inquiry from initial contact through approved move-in.
7. Tell us about a difficult tenant/resident situation you personally helped resolve.
8. Tell us about a maintenance emergency you coordinated and how you handled it.
9. Have you handled background checks, credit checks, income verification, leases, deposits, and rent collection?
10. Have you managed room rentals, co-living, Airbnb, or shared housing?
11. What hours are you available in U.S. Pacific Time?
12. What hourly rate are you requesting?
13. Why are you looking for a new position?
14. What would your previous manager say is your greatest strength?
15. Start your application with the words **"SAFE COLV"** so we know you carefully read the entire posting.

Please also send a **1–2 minute video or voice introduction** explaining your property management experience and why you believe you would be a good fit.

Applicants who do not answer the questions will not be considered.

We are looking for someone exceptional who wants to grow with us long term.