Full Time
1000
40
Nov 27, 2025
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Property Damage Legal Assistant
Job Type: Full-Time
Work Hours: Monday to Friday, 9:00 AM to 6:00 PM Pacific Time, with a 1-hour break
Salary: $1,000 per month
Job Overview:
We are looking for a proactive and detail-oriented Property Damage Virtual Assistant to join the Property Damage team of a U.S.-based law firm. This role will focus on assisting with insurance-related documentation, client correspondence, and coordination with third parties such as auto repair shops and police departments. The ideal candidate is comfortable handling structured processes, managing follow-ups, and drafting formal documents to support insurance claims and legal procedures. Strong English communication skills and the ability to work independently in a fast-paced environment are essential.
Key Responsibilities:
Open and process new property damage claims accurately and efficiently
Draft SR-1 and SR-19 reports
Draft letters to defendants requesting insurance information
Draft TCR (Traffic Collision Report) letters
Call auto repair shops to obtain ETAs on vehicle repairs
Draft Letters of Understanding (LOUs)
Assist in follow-ups regarding vehicle estimates and insurance communications
Call police departments to request report numbers and obtain cost information for reports
Maintain updated and organized claim records and documentation
Track important dates, follow-ups, and progress on active claims
Communicate professionally with insurance companies, clients, and internal teams
Provide general administrative support to the Property Damage department
Collaborate with tea
Qualifications:
Minimum of 2 years of experience in a virtual assistant, administrative, or similar support role
Strong proficiency in English
Proficiency in tools such as Filevine, Outlook, Excel, and RingCentral
Experience in legal or insurance fields is a plus
Strong organizational skills and keen attention to detail
Excellent verbal and written communication skills
Self-starter with effective time management skills
Comfortable using digital tools and learning new systems quickly
Note: An NBI or police clearance will be required upon acceptance of the job offer.