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TYPE OF WORK
Full Time
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SALARY
800
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HOURS PER WEEK
40
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DATE UPDATED
Aug 25, 2025
We aren’t looking for a basic program coordinator. We’re looking for a client success architect — someone who will own, optimize, and elevate the delivery of our Pitch Your Way To Cash® Academy and Mastermind programs.
At Speak Your Way To Cash®, we’ve grown from zero to an Inc. 5000 company — and we’re just getting started. Our mission is to empower experts and entrepreneurs to turn their voices into revenue.
This is not a clock-in, clock-out role. This is a high-performance position for someone who thrives on accountability, precision, and client transformation.
What You’ll Do
Daily:
Upload program videos, resources, and trainings with 100?curacy and timeliness.
Make calls and send texts to clients to ensure engagement, accountability, and
Update and maintain the client tracker with real-time accuracy.
Weekly:
Attend all client-facing Zoom calls and provide operational + engagement support.
Follow up with clients post-call to track progress and address questions.
Communicate with leadership on client health, progra
Monthly:
Audit program delivery and propose improvements to streamline the client experience.
Forecast potential client risks (drop-off, disengagement) and recommend proactive solutions.
Deliver program reports with KPIs: attendance, engagement, satisfaction, and retention.
Who This Role Is For
? You have managed large coaching or mastermind programs before and understand the complexity of high-touch client delivery.
?You are proactive, detail-obsessed, and relentless about keeping clients engaged.
?You are confident on the phone, excellent at follow-through, and thrive on direct client interaction.
? You are tech-comfortable (CRM, trackers, Zoom, program platforms) and can learn new systems quickly.
?You see yourself as the bridge between company leadership and client success.
Who This Role Isn’t For
?Someone who wants to sit behind the scenes without direct client communication.
?Someone who needs constant direction instead of owning results.
?Someone who resists structure, accountability, and deadlines.
? Someone who has never managed client programs at scale.
What You Bring
?Proven experience managing large-scale coaching programs, masterminds, or academies.
?Track record of driving client retention, engagement, and satisfaction.
?Strong written and verbal communication skills, especially via phone and Zoom.
?Bachelor’s degree preferred.
?A balance of strategy + execution: you can both design systems and implement them daily.
Compensation & Benefits
?Competitive salary, based on experience.
?Performance-based bonuses tied to client satisfaction and program growth.
?Direct impact at a high-growth company.
?Ownership, visibility, and growth opportunities inside a top-ranked Inc. 5000 business.
TO APPLY PLEASE DO THE APPLICATION HERE:
