Phone Operator (Inbound Calls)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Part Time

SALARY

200/mo

HOURS PER WEEK

10

DATE UPDATED

Dec 31, 2024

JOB OVERVIEW

Key responsibilities may include:
Answering incoming calls promptly and courteously: with a standard greeting, identifying the company and oneself.
Screening calls: to understand the caller's needs and determine the best course of action.
Directing calls: to the appropriate staff member or department based on the caller's inquiry.
Taking accurate messages: when necessary and delivering them to the intended recipient in a timely manner.
Providing basic information: about the company, products, or services when applicable.
Handling customer inquiries and complaints: professionally, escalating issues to supervisors when needed.
Maintaining a log of calls: for record-keeping purposes.

The candidate would be added to multiple inbound phone lines via OpenPhone and be expected to answer calls as they are received. Volume will vary based on day and seasonality.

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Job )  0.0149
Total Execution Time  0.0170
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,492,400 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Phone-Operator-Inbound-Calls-1287088
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0061 seconds)  (Hide)
0.0004   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0003   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1287088
 LIMIT 1 
0.0004   SELECT *
FROM `employers`
WHERE `employer_id` = 577702
 LIMIT 1 
0.0004   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1287088
AND `misc`.`idIS NULL 
0.0004   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-04-22',ej.date_added) duration_daysDATEDIFF('2026-04-22',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-22',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1287088' 
0.0002   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1287088 
0.0008   UPDATE employer_jobs SET hit_counts '***Dec-31-2024=128***Jan-01-2025=43***Jan-02-2025=10***Jan-03-2025=4***Jan-04-2025=6***Jan-05-2025=3***Jan-06-2025=3***Jan-07-2025=5***Jan-08-2025=8***Jan-09-2025=1***Jan-12-2025=1***Jan-14-2025=1***Jan-15-2025=5***Jan-16-2025=4***Jan-17-2025=2***Jan-18-2025=1***Jan-19-2025=2***Jan-21-2025=3***Jan-22-2025=2***Jan-26-2025=2***Jan-27-2025=1***Jan-28-2025=2***Jan-29-2025=1***Jan-31-2025=1***Feb-05-2025=2***Feb-06-2025=1***Feb-08-2025=1***Feb-09-2025=1***Feb-10-2025=2***Feb-14-2025=1***Feb-15-2025=1***Feb-16-2025=1***Feb-18-2025=1***Feb-20-2025=1***Feb-21-2025=1***Feb-25-2025=1***Feb-27-2025=1***Mar-02-2025=1***Mar-06-2025=1***Mar-07-2025=1***Mar-08-2025=1***Mar-11-2025=1***Mar-14-2025=1***Mar-23-2025=1***Mar-24-2025=2***Mar-25-2025=1***Mar-27-2025=5***Mar-29-2025=5***Mar-30-2025=2***Mar-31-2025=2***Apr-03-2025=1***Apr-04-2025=1***Apr-06-2025=1***Apr-08-2025=2***Apr-15-2025=1***Apr-16-2025=1***Apr-18-2025=1***Apr-25-2025=2***Apr-26-2025=1***Apr-27-2025=1***Apr-28-2025=2***May-04-2025=3***May-07-2025=3***May-08-2025=1***May-12-2025=2***May-14-2025=2***May-19-2025=1***May-20-2025=1***May-22-2025=2***May-24-2025=1***May-27-2025=2***May-28-2025=2***May-31-2025=2***Jun-01-2025=2***Jun-03-2025=2***Jun-04-2025=1***Jun-05-2025=1***Jun-07-2025=1***Jun-08-2025=2***Jun-10-2025=1***Jun-11-2025=1***Jun-16-2025=1***Jun-19-2025=2***Jun-20-2025=1***Jun-26-2025=1***Jun-28-2025=1***Jul-01-2025=1***Jul-05-2025=1***Jul-10-2025=2***Jul-11-2025=1***Jul-14-2025=1***Jul-16-2025=1***Jul-17-2025=4***Jul-20-2025=2***Jul-21-2025=1***Jul-22-2025=1***Jul-23-2025=2***Jul-24-2025=4***Jul-29-2025=1***Aug-05-2025=3***Aug-12-2025=1***Aug-13-2025=1***Aug-18-2025=1***Aug-27-2025=3***Aug-29-2025=1***Sep-02-2025=2***Sep-03-2025=2***Sep-11-2025=4***Sep-15-2025=2***Sep-16-2025=1***Sep-18-2025=2***Sep-21-2025=1***Sep-25-2025=2***Sep-28-2025=1***Oct-01-2025=1***Oct-03-2025=2***Oct-06-2025=1***Oct-07-2025=2***Oct-08-2025=2***Oct-09-2025=1***Oct-11-2025=1***Oct-13-2025=2***Oct-22-2025=1***Oct-28-2025=2***Oct-29-2025=2***Nov-02-2025=1***Nov-05-2025=1***Nov-12-2025=1***Nov-14-2025=2***Nov-20-2025=1***Nov-27-2025=6***Dec-07-2025=2***Dec-10-2025=1***Dec-16-2025=1***Dec-18-2025=1***Dec-20-2025=1***Dec-21-2025=2***Dec-31-2025=1***Jan-08-2026=1***Jan-10-2026=1***Jan-16-2026=1***Jan-19-2026=1***Jan-22-2026=1***Jan-26-2026=1***Feb-13-2026=1***Feb-21-2026=3***Mar-03-2026=1***Mar-10-2026=1***Mar-11-2026=1***Mar-15-2026=1***Mar-18-2026=1***Mar-25-2026=1***Mar-26-2026=1***Apr-04-2026=1***Apr-14-2026=1***Apr-15-2026=3***Apr-16-2026=2***Apr-21-2026=1***Apr-22-2026=1' WHERE job_id'1287088'  
0.0018   UPDATE employer_jobs SET monthly_hits '***Dec-2024=128***Jan-2025=111***Feb-2025=15***Mar-2025=24***Apr-2025=14***May-2025=22***Jun-2025=17***Jul-2025=22***Aug-2025=10***Sep-2025=17***Oct-2025=17***Nov-2025=12***Dec-2025=9***Jan-2026=6***Feb-2026=4***Mar-2026=7***Apr-2026=9' WHERE job_id'1287088'  
0.0003   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1287088' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1287088 
0.0004   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '577702'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0002   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)