Personal Injury Intake Specialist (Sales-Oriented)

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: TYPE OF WORK

Full Time

: SALARY

1000

: HOURS PER WEEK

40

: DATE UPDATED

Apr 4, 2026

JOB OVERVIEW

Overview:
We are a fast-growing personal injury law firm/lead generation operation looking for high-level intake specialists who are ALSO strong salespeople. This is NOT a basic call center role. You will be the first point of contact for potential clients, and your job is to build trust, control the conversation, and convert leads into signed cases.

If you only “take information,” this is NOT for you. We need closers.
Responsibilities:
-Answer inbound calls, texts, and web inquiries from potential personal injury clients
-Quickly assess case viability (MVA, slip and fall, etc.)
-Build rapport and guide the conversation with confidence
-Overcome objections and convert qualified leads into retained clients
-Collect accurate case information and input into CRM
-Follow up with leads who have not yet signed
-Maintain professionalism while handling high-volume intake

Requirements:
-Understanding of personal injury law (REQUIRED)
-Must understand basic case types, liability, and what makes a case valuable
-Proven SALES ability (REQUIRED)
-You must be comfortable closing and asking for commitment
-Fluent English (verbal and written) with a neutral accent
-Excellent communication and persuasion skills
-Ability to control calls and handle objections confidently
-Experience in PI intake, legal intake, or similar role preferred
-Reliable internet and quiet work environment

What We’re Looking For:
-Someone who treats every call like an opportunity to CLOSE
-Not afraid to ask for the client’s commitment
-Competitive mindset – you want to win
-Fast thinker who can build trust quickly
-Someone who understands that intake = SALES

SKILL REQUIREMENT

Sales

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Personal Injury Intake Specialist (Sales-Oriented)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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