-
-
TYPE OF WORK
Part Time
-
-
SALARY
US$950-1200 per month
-
-
HOURS PER WEEK
20
-
-
DATE UPDATED
Aug 27, 2026
**Part-time | Remote (Philippines) | U.S. Eastern Time 10:00AM-2:00PM (Night shift in the Philippines) (**Some flexibility for occasional ET evenings or weekends is required during active travel or time-sensitive matters.)
About the role
We are seeking an experienced, high-judgment Personal & Family Virtual Assistant to support a private U.S.-based family with travel, scheduling, household administration, vendors, payments, and recurring life admin. This is a long-term personal/family support role. You will work directly with the family and alongside a U.S.-based Chief of Staff.
We are looking for someone proactive, discreet, polished, and exceptionally detail-oriented: a person who can take a broad “please handle this” request, determine the next steps, make the calls, compare options, obtain approvals, and close the loop without constant supervision.
What you'll own
- Personal and family travel: Plan travel end-to-end, including flights, hotels, ground transportation, reservations, itineraries, upgrades, changes, claims, and reimbursements. You must be comfortable handling complex preferences and last-minute changes.
- Inbox, scheduling, and life admin: Manage a dedicated family/admin inbox and coordinate appointments, activities, vendors, renewals, subscriptions, forms, and other personal commitments.
- Household operations: Maintain organized records of contacts, vendors, preferences, important documents, recurring tasks, and simple operating procedures.
- Payments and follow-through: Track bills and reimbursements, prepare payment requests for approval, follow up, and ensure deadlines are met.
- Research and recommendations: Research options, compare prices and terms, check quotes, and present concise recommendations with clear tradeoffs.
What we're looking for:
- Bachelor's degree from an accredited university and five years or more of relevant experience as a Personal Assistant, Family Assistant, Virtual Assistant, or in a similar role preferred.
- Demonstrated experience supporting U.S. or other Western clients, ideally a founder/executive and family.
- Excellent spoken and written English, including the confidence to call airlines, hotels, medical offices, schools, vendors, and customer-service teams.
- Exceptional attention to detail, particularly with names, dates, costs, reservations, preferences, and approvals.
Strong judgment, discretion, resourcefulness, and the ability to manage ambiguous requests through completion.
- Experience planning complex personal or family travel; familiarity with loyalty programs, upgrades, credit-card benefits, and travel claims is helpful.
- Fluency with Google Workspace and shared inboxes; familiarity with tools such as 1Password, BILL, Privacy, Asana, ClickUp, or Notion is a plus.
- A reliable home-office setup with two internet options and backup power and a private, quiet workspace
Compensation and benefits
- US$950–$1,200 per month, depending on experience.
- 13th-month payment.
- HMO stipend.
- Internet and equipment allowance.
- Retention bonuses and performance-bonus opportunity.
- Formal compensation and performance review after six months.
- Paid in USD via Wise or Payoneer, on the 1st and 15th (whatever you choose)
How to apply
Email
- A one-page resume.
- A note of no more than 150 words describing a complicated travel, household, vendor, or scheduling problem you personally solved.
- A writing sample of no more than 300 words on any subject.
Include the word compass in your email subject line or online application. Applications that do not follow these instructions will not be considered. *Please do not use AI to prepare your written responses.*
Selected candidates will complete a short assessment and paid practical exercise, including inbox triage, research and recommendation work, and a live mock customer-service call.
Finalists will be asked to provide references from prior Western clients, complete an NBI clearance/background check, and sign an NDA. Access to systems and sensitive information will be permissioned and introduced in stages.
