Personal Assistant

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TYPE OF WORK

Full Time

SALARY

$350

HOURS PER WEEK

40

DATE UPDATED

Mar 27, 2026

JOB OVERVIEW

About Us
Arthur & Hamilton Ltd is a growing UK-based property management company specialising in HMOs, hotels, and residential lettings in the UK.

We operate in a fast-paced environment where strong communication, organisation, and follow-through are critical. This is not a passive role, you will be directly involved in keeping operations running smoothly across multiple properties.

About the Role
This is a remote operations role focused on property management support.

You will be responsible for:
1. Managing tenant/guest communication (issues, updates, coordination)
2. Handling maintenance requests and liaising with contractors
3. Tracking ongoing problems and ensuring they are fully resolved
4. Supporting tenancy processes (onboarding, documentation, compliance)
5. Maintaining internal systems (spreadsheets, trackers, logs)
6. Keeping operations organised, updated, and moving forward
7. Creating marketing content and posting on social media
8. Creating proposals and contacting landlords

This role requires someone who can think, prioritise, and take ownership — not just follow instructions.

This Role Is NOT for You If:
- You need constant guidance or supervision
- You struggle to prioritise tasks independently
- You are working multiple jobs at the same time
- You avoid responsibility or decision-making
- You are looking for short-term work

THIS ROLE IS FOR YOU IF:
- You are highly organised and detail-oriented
- You communicate clearly and professionally
- You can handle multiple tasks without getting overwhelmed
- You take initiative and solve problems proactively
- You want to grow into a more senior role over time

Compensation
40 hours per week
$350/month for the first 6 months (non-negotiable)
Salary increases by 50% every 6 months (up to $6/hour) based on performance
30 days annual leave (pro-rata)
Up to $3000 annual bonus based on performance

Working Hours
Monday to Friday
7:00 AM – 4:00 PM (GMT)

IMPORTANT – APPLICATION PROCESS (READ CAREFULLY)

We do not review generic applications.
To be considered, you must complete the tasks below.

Task 1 – Scenario
A tenant sends the following message:
“Hi, the heating hasn’t been working since last night. It’s really cold and I need this fixed urgently.”

Write your full response to the tenant.
Then explain:
- What steps you would take
- What you would prioritise
- How you would ensure this gets resolved

Task 2 - Scenario
You’ve booked a contractor for an urgent repair.
They don’t show up. The tenant is now annoyed and chasing you.
What do you do?


Task 3 – Prioritisation Test

You have the following tasks at the same time:
- Tenant complaining about no heating
- Contractor asking for payment approval
- Spreadsheet needs updating
- New tenant onboarding
- Landlord asking for an update

What order would you handle these in and why?

Task 4 – Availability & Commitment
Answer the following:
- Are you currently working any other jobs? If yes, explain fully
- How many hours per week can you commit, consistently?
- How long are you looking to stay in this role?
- Confirm you are happy with the salary and structure

IMPORTANT NOTES
Applications that do not complete all tasks will be ignored
Generic or AI-generated answers will be rejected immediately
Shortlisted candidates will be invited to a 3–5 day paid trial using real tasks
Please also attach your CV to the response that you send
Please also provide your WhatsApp Number

Growth Opportunity
This role has the potential to grow into a senior operations position for the right person who demonstrates ownership, consistency, and strong decision-making.

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