Performance Operations Coordinator

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: TYPE OF WORK

Gig

: SALARY

800

: HOURS PER WEEK

35

: DATE UPDATED

Jun 21, 2026

JOB OVERVIEW

???? About Us
We are a fast-scaling women's fashion e-commerce brand operating across three international markets — Spain, Mexico, and the United States. Our growth is driven by high-performing Meta ad campaigns, tight creative operations, and a data-informed team working fully remotely.
We are building a strategic HR reserve — a pool of vetted, ready-to-work freelancers we can activate quickly when production demand increases or capacity gaps arise. This is not necessarily an immediate hire. We select profiles now so we are never caught off guard.
Any collaboration that starts here can evolve into a long-term engagement for the right person.

???? Mission
We are looking for a Performance Operations Coordinator to support our marketing and creative operations — tracking performance data, managing creative uploads, handling light customer support, and helping onboard new tea ---------- mbers.
This is a mid-level role that sits at the intersection of data, operations, and coordination. You are organized, reliable, and comfortable switching between analytical and operational tasks throughout the week.

?? Your Role
You will work closely with the media buying, creative, and customer support teams across our ES and MX markets.
Creative Performance Tracking & Reporting

Every Sunday, calculate the win rate of Creative Strategist creatives for the past 3 weeks
Every Monday, compute MX and ES credits/orders and communicate results for processing
Every Monday, compute ES ABO winners and campaigns with below-target ROAS, updating Notion accordingly

Creative Management :
Upload creatives to the ES Facebook Page Monday to Thursday (10 statics + 5 videos/week)
Upload MX creatives according to media buying SOPs and schedules

Customer Support :
Provide customer service support through Facebook and ---------- channels
Monitor customer inquiries and assist in ensuring timely responses

Team Coordination & Training :
Oversee the work of new hires during onboarding
Provide feedback and guidance for accurate task execution
Assist in adjusting workload distribution to optimize team performance

Tools you'll use : Facebook Manager, Notion, Kanal Manager, WhatsApp, internal tracking sheets

???? What We're Looking For
? Must Have :
Experience in marketing operations, performance tracking, or e-commerce coordination
Comfortable working with data and spreadsheets (tracking, computing, reporting)
Organized, autonomous, and able to manage recurring weekly workflows
Familiar with Facebook/Meta Business tools
Reliable and detail-oriented

? Huge Plus :
Experience with Notion, Kanal Manager, or similar tools
Background in e-commerce or DTC brands
Experience onboarding or coordinating tea ---------- mbers

???? Languages :
Strong English is required. Spanish skills are very strongly appreciated — we operate across Spain, Mexico, and the US, and daily interactions involve Spanish-speaking markets.

???? AI Literacy — Required :
We are an AI-native team. You are expected to use Claude and/or ChatGPT as part of your daily workflow. Basic AI literacy is a minimum requirement: you know how to prompt, iterate, and get real output from these tools — whether for drafting reports, summarizing data, or structuring communications.

? What Makes This Opportunity Unique :
You join a brand with consistent, high-volume operations — real work, real impact
Structured team with clear SOPs — you won't be figuring things out alone
Standby model = flexibility, with the door open for long-term collaboration
Strong performers naturally take on more responsibility over time

???? Engagement :
Type : Freelance
Model: Standby pool — activated on demand based on operational needs
Rate: Up to $800/month based on 35h/week when active
Long-term potential: Yes

???? How to Apply
Please include :
Your experience with performance tracking or marketing operations
Tools you've used (especially Facebook Manager, Notion, or similar)
Your experience coordinating or onboarding tea ---------- mbers
Your current availability

???? Please start your application with "AVENOPS" — applications without this keyword will not be reviewed.

SKILL REQUIREMENT

Performance Marketing Facebook Ads Data Analytics

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Performance Operations Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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