Paypal dispute manager

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: TYPE OF WORK

Part Time

: SALARY

4

: HOURS PER WEEK

TBD

: DATE UPDATED

Jul 30, 2026

JOB OVERVIEW

Job Description:
We are looking for a detail-oriented PayPal Dispute Manager to handle chargebacks, disputes, and claims on our PayPal business account for our e-commerce store.
Responsibilities:
Monitor and respond to PayPal disputes, claims, and chargebacks in a timely manner
Gather and submit evidence (tracking info, order confirmations, delivery proof, communication logs) to resolve disputes in our favor
Communicate professionally with customers to resolve issues before they escalate to formal disputes
Track dispute outcomes and maintain a log of cases, resolutions, and recurring issues
Identify patterns in disputes/chargebacks and suggest process improvements to reduce future occurrences
Stay updated on PayPal's policies and dispute resolution procedures
Report weekly summaries of dispute activity and win/loss rates
Requirements:
Previous experience managing PayPal (or similar payment platform) disputes/chargebacks
Strong written English communication skills
Detail-oriented with strong organizational skills
Ability to work independently and meet deadlines
Familiarity with e-commerce platforms (Shopify experience is a plus)
Reliable internet connection and availability for part-time hours
Nice to have:
Experience in the e-commerce/D2C industry
Familiarity with EU/international consumer protection regulations related to payments

SKILL REQUIREMENT

E-Commerce Paypal Api English Speaking

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Paypal dispute manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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