Part-time IT & Systems Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Part Time

SALARY

6-8/hr

HOURS PER WEEK

5

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

Vertical Solutions Roofing & Construction is seeking a tech-savvy, resourceful IT & Systems Support Specialist to provide part-time technical and administrative systems support for our growing, multi-market roofing company.

This is a flexible position ideal for someone with existing IT experience who is looking for supplemental work. While we anticipate approximately five hours per week initially, there is potential for additional hours as our company grows.

We are looking for someone with a strong "figure it out" mentality who can independently troubleshoot issues, research solutions, communicate with software providers, and improve how our systems operate.

Key Responsibilities

IT & Email Support:

Administer and troubleshoot GoDaddy-hosted Microsoft 365/Outlook accounts.

Create, configure, and deactivate employee email accounts.

Investigate quarantined emails, spam filtering, delivery failures, and user access issues.

Assist with password resets, account permissions, and basic account security.

Contact GoDaddy/Microsoft support directly when issues require escalation.

RingCentral & CRM Support:

Troubleshoot RingCentral phone system issues, extensions, and user access.

Coordinate directly with RingCentral technical support when necessary.

Assist with CRM administration, reporting, user permissions, and configurations.

Create, modify, and duplicate dashboards and reports within AccuLynx (company CRM)

Research and resolve system errors or functionality issues.

Reporting & Systems Optimization:

Build, maintain, and troubleshoot Excel spreadsheets.

Assist with dashboards, KPI tracking, and operational reporting.

Identify opportunities to improve existing systems and workflows.

Document technical issues, solutions, and recurring processes.

Qualifications:

Experience with Microsoft 365/Outlook administration and troubleshooting.

Familiarity with GoDaddy email administration preferred.

Experience with RingCentral or similar VoIP platforms preferred.

CRM administration and dashboard/reporting experience.

Strong Microsoft Excel skills, including formulas, PivotTables, and data organization.

Comfortable communicating directly with software vendors and technical support teams.

Strong written and spoken English.

Ability to work independently with minimal supervision.

Who We're Looking For:

We're not looking for someone who simply follows instructions. We want someone who can take ownership of a technical issue, investigate it, research possible solutions, and follow through until it is resolved.

You should be comfortable saying, "I haven't encountered that before, but I can figure it out."

We value initiative, resourcefulness, attention to detail, accountability, and problem-solving ability.

Schedule & Compensation

$6–$8 USD per hour.

Approximately five hours per week initially, with flexible scheduling based on business needs.

Availability during agreed U.S. Central Time business-hour windows for occasional troubleshooting and vendor support calls.

Additional hours may become available as Vertical continues to expand.

This is an ongoing, part-time contractor opportunity.

How to Apply

Please submit your résumé

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Job )  0.0143
Total Execution Time  0.0162
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,489,288 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Part-time-IT-Systems-Support-Specialist-1751139
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0060 seconds)  (Hide)
0.0013   SELECT *
                                FROM exrates
                                WHERE rate_name = 'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1751139
 LIMIT 1 
0.0004   SELECT *
FROM `employers`
WHERE `employer_id` = 913016
 LIMIT 1 
0.0004   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1751139
AND `misc`.`id` IS NULL 
0.0004   SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-20',ej.date_added) duration_days, DATEDIFF('2026-10-20',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND
                                   ((e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-20',ej.date_added) <= 14 ))
                                   AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1751139' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1751139 
0.0005   UPDATE employer_jobs SET hit_counts = '***Oct-16-2026=797***Oct-17-2026=251***Oct-18-2026=3***Oct-19-2026=2***Oct-20-2026=3' WHERE job_id= '1751139'  
0.0007   UPDATE employer_jobs SET monthly_hits = '***Oct-2026=1054' WHERE job_id= '1751139'  
0.0003   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1751139' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1751139 
0.0004   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '913016'
AND `date_added` >= '2022-06-08' 
0.0004   select * from teasers 
0.0002   SELECT * FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)