Part-Time Virtual Assistant for MSP Owner

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: TYPE OF WORK

Part Time

: SALARY

$5

: HOURS PER WEEK

10

: DATE UPDATED

Jul 24, 2026

JOB OVERVIEW

Part-Time Virtual Assistant for MSP Owner

Pay: $5 USD per hour
Schedule: 1–2 hours per day, Monday through Friday
Location: Remote
Position: Long-term part-time, with potential for additional hours

About the Role

I own CySec Technologies, a cybersecurity-focused managed IT services company.

I am looking for a highly organized and dependable Virtual Assistant to help me stay on top of administrative work, client follow-ups, scheduling, and internal task management.

This is not a creative role or a one-time project. I want someone interested in stable, long-term work who enjoys structure, checklists, organization, and closing open loops.

You will work directly with me. Your primary responsibility will be making sure administrative tasks, follow-ups, and deadlines do not get lost.

Initial Responsibilities

Task and Schedule Management

* Review emails and messages that I identify for follow-up
* Convert requests into clear tasks
* Maintain my task list
* Track deadlines and outstanding items
* Send reminders when something is overdue
* Prepare a short daily priority summary

Client Follow-Up

* Send appointment confirmations
* Follow up on unanswered emails
* Request missing information from clients
* Help schedule meetings and service appointments
* Track items waiting on clients, vendors, or technicians

Autotask Administration
* Review assigned tickets for missing information
* Update ticket contacts, statuses, and administrative notes
* Identify tickets that appear stalled or require my attention
* Keep ticket information organized
* Help close completed administrative items

Billing and Documentation Support

As the role develops, responsibilities may include:
* Reviewing invoices before they are sent
* Checking billable time and service information
* Flagging missing or inconsistent billing details
* Updating client contacts, vendors, renewal dates, and service records
* Organizing internal procedures and documentation

Required Skills and Traits

* Excellent written English
* Strong attention to detail
* Reliable attendance and consistent availability
* Strong organization and follow-through
* Comfortable using calendars, spreadsheets, email, and business software
* Able to follow written procedures carefully
* Willing to ask questions instead of guessing
* Comfortable sending reminders and following up repeatedly when necessary

You should enjoy being the person who keeps information organized and makes sure tasks are completed.

Preferred Experience

The following experience is helpful but not required:

* Virtual assistant or executive assistant work
* Managed IT services or help desk environments
* Autotask, HaloPSA, Zendesk, or another ticketing system
* Billing or invoicing support
* Supporting a business owner
* Microsoft 365, Outlook, Excel, and Teams

Work Details

* $5 USD per hour
* Approximately 1–2 hours per weekday
* Monday through Friday
* Long-term position
* Hours may increase as trust and responsibilities grow
* A paid test task will be required before hiring
* Work activity and time must be documented

How to Apply

Begin your application with this exact phrase:

**“CySec runs on systems, not chaos.”**

Then provide:

1. A short paragraph explaining why this role fits you
2. One example of a business process, task list, inbox, ticket queue, or administrative system you helped organize
3. Your normal working hours and time zone
4. A description of your computer and internet reliability
5. Any experience with MSPs, IT companies, ticket systems, or invoicing
6. Confirmation that you accept the $5 USD hourly rate

Applications that do not follow these instructions will not be reviewed.

Final Note

This role requires ownership, consistency, and accountability. I am not looking for someone who simply waits for individual instructions.

I want someone who learns the procedures, keeps track of open items, follows up appropriately, and helps ensure the business runs in an organized manner.

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Part-Time Virtual Assistant for MSP Owner

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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