Part Time
5/hour
20
Oct 1, 2026
Schedule: Monday–Friday, 4 hours per day
Hours: Approximately 10:00 AM–2:00 PM Eastern Time
Starting Pay: $5 USD/hour
Responsibilities
Answer incoming customer phone calls
Speak clearly and professionally with U.S.-based customers
Respond to new leads by phone and text
Collect basic customer and project information
Schedule estimate appointments
Enter and update leads in Zoho CRM
Assign leads to the correct salesperson
Follow up with leads after estimates are sent
Follow up with leads who have not responded
Keep CRM notes and follow-up dates updated
Make sure no lead falls through the cracks
Requirements
Excellent spoken and written English
Clear, easy-to-understand speaking voice
Comfortable speaking with U.S. customers
Friendly and confident on the phone
Organized and dependable
Comfortable making follow-up calls and texts
Reliable computer and internet connection
Quiet environment for taking customer calls
CRM experience is preferred but not required