Part-Time Ecommerce Virtual Assistant – Shopify, Email Marketing & Customer Service

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: TYPE OF WORK

Part Time

: SALARY

$4 hr

: HOURS PER WEEK

20

: DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

Part Time Shopify Ecommerce Virtual Assistant (UK Hours)

Shopify | Omnisend | Pinterest | Customer Support
Philippines Based

We are a growing UK ecommerce outdoor living brand looking for a reliable, proactive and detail oriented Virtual Assistant to support day to day business operations.

This is a long term part time role with potential to grow into full time for the right person.

IMPORTANT: This role is only suitable for applicants with real hands on ecommerce experience.

If your experience is mainly in general admin, real estate, cold calling, appointment setting, data entry or non ecommerce industries, please do not apply.

Applications without direct Shopify/ecommerce experience will not be considered.

Working Hours

Monday to Friday
9:00am to 1:00pm UK Time
20 hours per week

Starting pay: $4 per hour
Long term opportunity with growth potential

Core Responsibilities
Customer Support
Answer incoming customer phone calls professionally
Respond to live chat quickly during working hours
Assist customers with deliveries, returns, product questions and general support
Represent the business in a friendly and solution focused manner
Shopify Store Management
Upload products accurately and efficiently
Write SEO friendly product descriptions
Organise collections, tags, pricing and variants
Carry out quality control before products go live

Email Marketing
Create and schedule campaigns in Omnisend
Build and manage email automation flows
Segment lists and monitor performance
Write clear marketing emails in strong English
Pinterest & Social Media
Create and schedule Pinterest posts/content
Assist with Pinterest account growth and management
Create daily social media posts/captions
Suggest ideas to improve brand awareness and traffic
Admin Support
Manage inbox and filter emails
Liaise with suppliers when needed
Escalate urgent matters appropriately
Support with general admin and ecommerce tasks
Essential Requirements

You MUST have:

Strong Shopify experience
Strong Omnisend experience
Pinterest marketing/posting experience
Excellent written English
Clear spoken English
Confidence speaking on the phone
Previous customer service experience
Strong attention to detail
Ability to work independently
Quiet professional working environment
Reliable internet connection
Good quality headset/microphone
Technical Requirements

Minimum internet speed:

50 Mbps Download
20 Mbps Upload

Backup internet preferred.

You must work in a quiet environment suitable for customer phone calls.

How To Apply

To be considered, follow ALL instructions carefully.

Begin your application with the word: OUTDOOR

Then send:

Your CV
A short written summary of your ecommerce experience
A 2 minute Loom video introducing yourself and explaining:
Your Shopify experience
Your Omnisend experience
Your Pinterest experience
Screenshot of your internet speed test
Confirmation you can work 9am to 1pm UK time
A picture of a lion
Your top 3 favourite Shopify apps and why

Applications missing ANY of the above will be rejected automatically.

Shortlisting Process

Successful applicants will complete a paid trial task before final interview.

SKILL REQUIREMENT

Omnisend Pinterest Ads Shopify

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Part-Time Ecommerce Virtual Assistant – Shopify, Email Marketing & Customer Service

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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