Part-Time Ecommerce Virtual Assistant – Shopify, Email Marketing & Customer Service

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: TYPE OF WORK

Part Time

: SALARY

$3/hour

: HOURS PER WEEK

20

: DATE UPDATED

Mar 14, 2026

JOB OVERVIEW

Part-Time Shopify Virtual Assistant (UK Hours)
Ecommerce Outdoor Living Brand
I am looking for a reliable, professional and proactive Virtual Assistant based in the Philippines to support my growing UK ecommerce outdoor living business.
This is a part-time role to start, with strong potential to expand into full-time hours as the business grows.

Working Hours & Pay
• Monday to Friday
• 9:00am – 1:00pm UK time
• 20 hours per week
• $3 per hour starting salary
• Long-term opportunity for the right person
This role is ideal for someone already working in ecommerce who wants consistent UK morning hours and long-term stability.

Customer Communication Is a Core Part of This Role
You must be fully available and responsive during working hours.
A major responsibility of this role is:
• Answering all incoming customer phone calls professionally
• Responding quickly to live chat enquiries (fast response times expected)
• Handling customer questions about deliveries, returns, product details and general support
• Speaking clear, confident English on the phone
• Representing the brand in a calm, helpful and solution-focused way
If you are not comfortable speaking English on the phone daily, this role will not be suitable.

Shopify & Product Management (Essential)
• Strong experience with Shopify
• Upload products at an average speed of 6 products per hour
• Write clear, SEO-friendly product descriptions
• Organise collections, tags, pricing and variants accurately
• Maintain high product data accuracy
• Quality control checks before publishing

Email Marketing – Omnisend (Expert Level Required)
• Strong working knowledge of Omnisend
• Write and schedule marketing email campaigns
• Set up and manage automated flows
• Basic segmentation and performance monitoring
• Write emails in natural, grammatically correct English
There will be a short English grammar test as part of the application process.

Social Media & Content
• Create and schedule daily social media posts
• Write engaging captions in strong English
• Schedule blog posts
• Suggest marketing ideas and improvements
• Maintain consistent brand tone

Inbox & Admin Management
• Check inbox daily
• Filter emails according to SOPs
• Forward important supplier or customer emails
• Remove spam and junk
• Liaise with suppliers when required
• Escalate urgent issues appropriately
During quieter periods, you will focus on uploads, content scheduling, optimisation tasks and store improvements.

Technical Requirements (Non-Negotiable)
• Fast and stable internet connection (minimum 50 Mbps download and 20 Mbps upload)
• Backup internet option preferred
• Quiet working environment for phone calls
• Good quality headset and microphone
A screenshot of your internet speed test will be required during application.

Requirements
• Expert knowledge of Shopify
• Strong experience using Omnisend
• Excellent written English
• Clear spoken English
• Previous customer-facing experience
• Confident answering phone calls daily
• High attention to detail
• Able to follow SOPs
• Proactive and able to bring ideas to the table
• Professional attitude
I am looking for someone dependable, organised and genuinely interested in ecommerce.

How To Apply
Please send the following:
1. Your CV
2. A short introduction outlining your ecommerce experience
3. A 2–3 minute Loom video explaining your Shopify and Omnisend experience
4. A screenshot of your internet speed test
5. Confirmation that you can work 9am–1pm UK time
6. A picture of a lion
7. Your favourite Shopify app and why
Applications missing any of the above will not be considered.
Shortlisted candidates will complete a paid trial task before final interview.

SKILL REQUIREMENT

Omnisend Pinterest Ads Shopify

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Part-Time Ecommerce Virtual Assistant – Shopify, Email Marketing & Customer Service

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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