Part Time Ecommerce Customer Support VA (Shopify, FB Ads, Klaviyo)

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: TYPE OF WORK

Part Time

: SALARY

84

: HOURS PER WEEK

7

: DATE UPDATED

Nov 22, 2025

JOB OVERVIEW

I am looking for a reliable VA to help with customer support and basic ecommerce operations. You must already have hands on experience with Shopify, running Facebook ads, and sending email campaigns with Klaviyo.

This is a daily, part time role. On light days you may only need 30 minutes. On days when we launch emails or ads, it can be closer to 1 hour.

Main Tasks
Customer Support
Reply to customer emails and messages
Answer questions about orders, shipping, and product details

Shopify and Ecommerce
Work inside Shopify to check orders and basic store operations
Understand how a dropshipping store works and day to day tasks

Facebook Ads and ----------
Set up and launch basic Facebook ad campaigns when needed
Assist with Klaviyo email campaigns (scheduling, sending, simple edits)

Social Media Management
Reply to comments and messages on social media
Post daily content on platforms like Facebook, Instagram, Pinterest, TikTok, and YouTube

Supplier Communication
Communicate with Chinese suppliers in English via WhatsApp
Follow up on orders, shipping issues, and product questions

Requirements
Proven experience with all of the following:
Shopify

Facebook Ads Manager
Klaviyo email marketing

Experience with:
Customer support for ecommerce or dropshipping stores
Handling social media comments and basic posting

Good understanding of:

What dropshipping is
How the dropshipping business model works in practice
Communication and responsiveness:
Comfortable communicating with Chinese suppliers in clear English on WhatsApp
Fast response to my messages when you are online and see them

Good written English for customer replies
Reliable internet and ability to work every day (short shifts).

Schedule and Workload

Approx. 30 to 60 minutes per day
Monday to Sunday
On normal days with few emails: around 30 minutes
On days with email campaigns or ad launches: up to 1 hour

SKILL REQUIREMENT

Email Marketing Facebook Ads Customer Service

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Part Time Ecommerce Customer Support VA (Shopify, FB Ads, Klaviyo)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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