Part-Time Administrative Assistant for UK Electrical Company (Remote)

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: TYPE OF WORK

Part Time

: SALARY

£4.5

: HOURS PER WEEK

10

: DATE UPDATED

Aug 26, 2026

JOB OVERVIEW

Part-Time | Remote | £4.50 per hour

About the Role
We are recruiting on behalf of a growing UK-based electrical contractor looking for a highly organised and proactive Administrative Assistant to support the day-to-day running of the business.

This is a varied role combining customer service, scheduling, sales support, admin, invoicing, and social media management. You will become a key part of the business, helping ensure customers are responded to quickly, jobs are scheduled efficiently, and operations run smoothly.

You will work closely with the Director and team, supporting both the operational and growth side of the company.

This is not just an admin role — this is someone becoming the central support function of the business.

Working Hours
Monday to Friday
10:00 AM – 12:00 PM UK Time
5:00 PM – 7:00 PM Manila Time

Key Responsibilities
Customer Service & Communication
Answer inbound phone calls professionally
Respond to customer emails promptly
Handle ---------- from Facebook and Instagram
Send appointment confirmations and reminders
Send “we’re on the way” updates to customers
Conduct aftercare follow-ups and collect feedback
Handle complaints calmly and professionally

Scheduling & Operations
Book quote appointments into the Director’s calendar
Schedule accepted works and engineer visits
Reschedule cancelled appointments
Coordinate emergency call-outs
Maintain accurate job scheduling records

Sales & Lead Management
Follow up incoming quote requests
Chase unanswered quotations
Upsell maintenance plans and additional services
Request customer reviews and testimonials
Build and maintain lead databases
Support outreach to estate agents, builders, and property managers

Admin & Finance Support
Create invoices
Chase unpaid invoices
Upload receipts and documents
Maintain CRM records and job information
Support health & safety paperwork and admin documentation
Electrical Certification Support

Draft:
EICR Certificates
Electrical Installation Certificates
PAT Testing Certificates
Emergency Lighting Certificates
Fire Alarm Testing Certificates

(Training can be provided where needed)

Social Media & Marketing
Post completed jobs to Facebook and Instagram
Upload before-and-after project content
Respond to comments and messages
Create simple Canva graphics/posts
Update Google Business Profile
Assist with email marketing campaigns

Essential Skills & Experience
Strong experience using Xero
Excellent written and spoken English
Strong organisational skills and attention to detail
Comfortable speaking with UK customers over phone and email
Experience in admin, scheduling, or customer service
Confident using social media platforms professionally
Able to work independently during UK business hours
Must be comfortable communicating via WhatsApp

Highly Desirable (But Not Essential)
Previous experience working with a UK-based electrical contractor
Experience drafting electrical certificates
Familiarity with CRM systems
Basic Canva or social media content experience

What We’re Looking For
We want someone who:

Is proactive and responsive
Communicates professionally with customers
Can manage multiple tasks at once
Takes ownership of admin and scheduling
Keeps operations organised and running smoothly
Understands the importance of fast response times

To Apply

Please follow these instructions carefully:

Use “Vixa Hire” in the subject line.

Submit:
Your CV
A short cover note
A screenshot of your internet speed

Please also include:
A brief summary of your admin, customer service, scheduling, or operations experience
Any experience working with UK-based businesses or contractors
Examples of social media, Canva, or marketing-related work (if available)
Your software proficiency, including Xero, CRM systems, Canva, or Adobe tools
Your availability and expected hourly rate

Applications that do not follow the instructions may not be considered.

SKILL REQUIREMENT

Xero Administrative Management Virtual Assistant

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Part-Time Administrative Assistant for UK Electrical Company (Remote)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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