Outbound Sales Representative/Telemarketer

About the Role:

We are looking for a confident, persuasive, and results-driven Outbound Sales Representative to contact prospective and existing leads, introduce our toy products, identify purchasing needs, and convert conversations into sales.

This is a phone-based sales position for someone who is comfortable making outbound calls, following up consistently, handling objections, and asking for the sale. You will be responsible for maintaining professional communication with leads throughout the sales process, from the initial introduction through order confirmation and follow-up.

This is not a customer service-only position. The successful candidate must be proactive, comfortable working toward sales targets, and able to move conversations forward without waiting for constant supervision.

Key Responsibilities:

• Make outbound calls to prospective, previous, and existing customers.
• Introduce and explain available toy products, promotions, and product options.
• Identify each lead's business needs, interests, purchasing timeline, and budget.
• Recommend suitable products based on the customer's requirements.
• Follow up with leads through phone calls, email, text, or other approved communication channels.
• Build rapport with potential customers and maintain professional relationships.
• Respond to questions regarding products, pricing, availability, ordering, and delivery.
• Handle common sales objections confidently and professionally.
• Encourage qualified leads to place an order or proceed to the next step.
• Reconnect with inactive customers and identify repeat-order opportunities.
• Maintain accurate records of calls, lead status, conversations, follow-ups, and outcomes.
• Update the company's CRM, spreadsheet, or sales tracking system consistently.
• Coordinate with the internal team regarding product availability, quotations, orders, and customer concerns.
• Meet assigned activity and sales targets.
• Provide regular reports on calls completed, leads contacted, follow-ups scheduled, and sales closed.
• Learn the company's products, pricing, customer types, and sales process.
• Perform other reasonable sales-related tasks as assigned.

Performance Expectations / Performance may be measured based on:

• Number of outbound calls completed
• Number of leads successfully contacted
• Quality of lead conversations
• Follow-up completion rate
• Number of qualified opportunities generated
• Quotes or orders requested
• Sales conversion rate
• Revenue or orders generated
• Accuracy of CRM and sales records
• Attendance, reliability, and schedule adherence

Qualifications:

• Previous experience in telemarketing, outbound sales, appointment setting, lead generation, or phone-based customer acquisition.
• Strong spoken and written English.
• Confident and professional phone presence.
• Comfortable making a high volume of outbound calls.
• Able to communicate clearly without sounding overly scripted.
• Strong listening, questioning, and objection-handling skills.
• Persistent and consistent without becoming aggressive or unprofessional.
• Comfortable discussing products, pricing, and purchasing decisions.
•Organized and able to manage multiple leads and follow-up schedules.
• Able to work independently and remain productive with minimal supervision.
• Willing to receive coaching, follow sales processes, and improve based on feedback.
• Experience using a CRM, dialer, Google Sheets, email, or similar sales tools is preferred.
• Experience selling physical products, wholesale products, retail supplies, toys, or business-to-business products is an advantage but not required.

Technical Requirements Applicants must have:

• A reliable computer or laptop
• Stable high-speed internet connection
• A professional headset with a clear microphone
• A quiet and distraction-free workspace
• Backup internet or a reasonable contingency plan for outages
• Availability to work during assigned US Pacific Time hours
• Ability to use online communication, calling, and sales-tracking tools

Ideal Candidate / The ideal candidate is someone who:

• Enjoys speaking with people and building rapport
• Is naturally persuasive but still respectful
• Does not become discouraged by rejection
• Understands that consistent follow-up is part of sales
• Can confidently guide a conversation toward a decision
• Takes ownership of assigned leads
• Keeps accurate records without needing repeated reminders
• Is dependable, coachable, and motivated by measurable results
• Knows when to continue nurturing a lead and when to ask directly for the sale

Compensation:

The monthly compensation for this full-time role is USD $500-$600, based on relevant experience, communication skills, sales ability, and overall qualifications.

The position follows a schedule aligned with US Pacific Time, including adjustments between PST and PDT.

Application Requirements:
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