Outbound Appointment Setter

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TYPE OF WORK

Full Time

SALARY

$6 per hour, plus commission

HOURS PER WEEK

40

DATE UPDATED

Aug 6, 2026

JOB OVERVIEW

About Tradezi:
Tradezi is a done-for-you digital business platform built exclusively for UK tradespeople — plumbers, electricians,
painters and decorators, solar installers, and similar trades. We give small and medium-sized trade businesses
everything they need to win more work and run more efficiently in one monthly subscription, including:
• A professional website with an online presence built for their trade
• Lead generation through paid advertising (Google Ads, social media advertising, etc.)
• An online booking system so customers can book jobs directly and tradespeople stay organised
• An AI call-answering service that picks up calls tradespeople miss while out on the tools
• Local search engine optimisation (SEO) to help clients rank at the top of Google in their area

We are currently focused on the SME segment of the UK trades industry. Tradezi is led by joint Managing Directors
Mike Connolly (Sales) and Cherelle (Marketing), and sits within a wider group that shares lead generation, web
production, and telephony capability across four trading companies.

The Role:
We're hiring an Outbound Appointment Setter to generate qualified appointments for Mike and Cherelle to close with UK
trade business owners. You'll be the first point of contact for prospective clients, responsible for opening
conversations, qualifying interest, and booking them in for a demo/consultation call. This is a high-activity, target-
driven outbound role ideal for someone with a marketing or sales background who enjoys the phone and is motivated
by commission.

Key Responsibilities:
• Make outbound calls to UK trade businesses (plumbers, electricians, painters & decorators, solar installers, and
similar) using the company's mobile dialling application
• Follow call scripts and objection-handling frameworks to engage business owners and generate interest in
Tradezi's services
• Qualify prospects against our target SME criteria before booking
• Book qualified appointments directly into Mike and Cherelle's diaries for demo/sales calls
• Maintain accurate, up-to-date records of calls, contacts, and appointment outcomes in the CRM
• Consistently hit daily and monthly activity and booking targets
• Follow up on warm leads and previously contacted prospects to convert them into booked appointments
• Work UK dialling hours (08:30–17:00 UK time) to reach prospects when their businesses are open
• Feed back on call outcomes, objections, and prospect trends to help refine scripts and targeting

Objectives:
• 3 appointments per day minimum
• 150+ outbound calls per day

Candidate Requirements:
• Previous experience in an outbound sales, telemarketing, appointment setting, or marketing role — B2B
experience preferred
• Excellent spoken English with a clear, confident, and professional phone manner
• Comfortable working to daily call volume and appointment-booking targets
• Resilient and self-motivated — able to handle rejection and stay consistent across high call volumes
• Strong organisational skills and comfortable using CRM/diary booking systems
• Reliable internet connection and a quiet home working environment suitable for a full-time remote calling role
• Available to work UK business hours (08:30–17:00 UK time), Monday to Thursday & 08:30–15:00 UK time on Fridays
• Understanding of, or willingness to quickly learn, the UK trades industry is an advantage but not essential

Remuneration Package:
This role offers a competitive basic hourly rate plus uncapped commission on every sale generated from your booked
appointments, along with monthly volume bonuses. All figures are paid in USD.

Basic:
• $6.00 USD per hour, full-time, Monday to Friday

Commission:
Commission is earned on every sale that converts from an appointment you have booked, based on the package the
client signs up to:

Foundation Package Sale - $25
Growth Package Sale - $50
Pro Package Sale - $75

Commission Uplift:
10 deals in a calendar month - $100 (additional bonus)
20 deals in a calendar month - $250 (additional bonus)
30 deals in a calendar month - $500 (additional bonus)

SKILL REQUIREMENT
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