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TYPE OF WORK
Any
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SALARY
750-1000
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HOURS PER WEEK
40
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DATE UPDATED
Aug 19, 2026
Order Management & EDI Coordinator
We are a U.S.-based consumer products company looking for an Order Management & EDI Coordinator to oversee and monitor orders across our retail, distributor, and e-commerce customers.
This is not simply an order entry position. Some orders come in automatically through EDI, while others are manually processed by different team members. Your job is to maintain visibility over the entire order flow and make sure orders are being processed, monitored, and followed through to completion.
Responsibilities
* Monitor incoming and open orders across all customers
* Monitor and work with **EDI orders and related documents**
* Process orders and assign orders to other team members as needed
* Monitor ship dates, cancel dates, backorders, holds, and other exceptions
* Identify orders that are delayed, stuck, or require attention
* Follow up with team members to make sure issues are resolved
* Maintain accurate order tracking and provide management with visibility into outstanding orders
What We're Looking For
* **Previous hands-on EDI order experience is strongly preferred**
* Experience with ERP/order management systems; **NetSuite experience is a major plus**
* Experience with U.S. retailers, distributors, or e-commerce customers is preferred
* Excellent attention to detail and follow-through
* Strong Excel and organizational skills
* Clear written English
* Someone who is diligent, dependable, and comfortable monitoring a high volume of orders
To Apply
Start your application with **"EDI ORDER CONTROL"** and answer:
1. Which EDI transaction numbers/documents have you personally worked with?
2. What ERP and EDI systems have you used?
3. Briefly describe your role in processing or monitoring EDI orders.
4. Which major retailers, distributors, or marketplaces have you handled orders for?
5. Approximately how many orders did you process or monitor per day/week?
