Operations and Accounts Virtual Assistant

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: TYPE OF WORK

Any

: SALARY

900

: HOURS PER WEEK

45

: DATE UPDATED

Aug 2, 2026

JOB OVERVIEW

About Us
Kept Cold is a commercial refrigeration specialist based in London, servicing restaurants, food chains, facilities management companies and retail businesses across the capital. We work on cold rooms, display fridges, freezers, ice machines and blast chillers, and we're growing our team as demand for our service continues to rise.
The Role
We're looking for a highly organised virtual assistant to keep the operational and financial side of the business running smoothly, working remotely from the Philippines. This is a varied role at the centre of the business, covering job tracking, invoicing, quoting and supplier communication. You'll work closely with the Managing Director and engineers to make sure nothing falls through the cracks.
Please note: this role requires overlap with UK business hours, meaning evenings into the night on Philippine time. Please only apply if you can commit to this schedule long term.
What You'll Be Doing
Keeping job tracking and financial spreadsheets accurate and current
Generating and issuing customer invoices
Logging completed jobs and updating job statuses
Preparing and sending customer quotes
Contacting suppliers to order parts and chase deliveries
Tracking paused jobs waiting on parts through to completion
Supporting accounts receivable, including payment reminders and reconciliation
Handling incoming calls, customer queries and booking requests
General administrative support as the business grows
What We're Looking For
Essential:
Strong organisational skills and high attention to detail
Confident working across spreadsheets (Google Sheets and Excel)
Comfortable handling customers over the phone and by email
Reliable, proactive and able to manage your own workload
Able to work UK business hours (evening/night shift Philippine time)
Stable internet connection and a quiet, reliable work setup
Desirable (not essential):
Experience with QuickBooks (a strong advantage and will move your rate up)
Previous bookkeeping, accounts or financial administration experience
Previous operations or scheduling experience, ideally in a trade or field service business
Experience with job management software such as Tradify is a bonus but not required. Almost no candidates come in knowing it, and full training is provided.
Salary
PHP 35,000 to 50,000 per month depending on experience. Candidates with genuine QuickBooks or bookkeeping experience will be considered up to PHP 65,000.

SKILL REQUIREMENT

Finance Management Call Center Operations Management Scheduling

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Operations and Accounts Virtual Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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