Operations & Systems Manager (Full-Time)

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TYPE OF WORK

Full Time

SALARY

$5/hour

HOURS PER WEEK

40

DATE UPDATED

Aug 16, 2026

JOB OVERVIEW

Career Track: Ideal for a candidate seeking long-term stability, success, and career growth.

About the Role

I'm looking for a highly organized and an extremely tech-savvy Operations Manager to lead the operational side of our Medicare insurance business. This is a strict leadership role for someone with proven experience managing teams, executing new systems, and training/onboarding staff. You’ll step up, direct workflows, wear multiple hats, and confidently keep the ship moving forward. Because you will oversee client interactions, excellent customer service and high-level communication skills are essential.
This is a full-time remote position (40 hours per week, Monday–Friday) with significant room for growth.

Compensation
40 hours per week
$5-6 USD per hour

Performance reviews with opportunities for raises and increased responsibility


What You'll Do

Operations & Leadership: Direct daily task lists, manage team members, build/maintain SOPs, and ensure deadlines are met.

Training & Onboarding: Take charge of onboarding new team members and training staff on core processes.

CRM & Software Savvy: Manage GoHighLevel CRM records, track follow-up tasks, and leverage software/AI tools to optimize workflows.

Customer Service & Quality Control: Oversee client communications and handle customer inquiries with high-quality, professional, and empathetic verbal and written communication. Catch errors in any reports before delivery.

Multi-Hat Execution: Adapt quickly, balancing high-level operational management with hands-on execution. Remaining readily available for executive assistant tasks and stepping in to support where needed.

Ideal Candidate

Proven Leader: Solid experience in operations, team oversight, and training (not entry-level).

Tech & Software Savvy: Highly comfortable with GoHighLevel, Google Workspace, and AI tools.

Customer Service & English Skills: Exceptional written and verbal English with strong client-facing experience.

Long-Term Mindset: Proactive problem-solver looking to build a multi-year career alongside our business.

How to Apply

To be considered, submit your resume, professional references, and a 2–3 minute video addressing me by name (Sara) covering:

1. Short introduction about yourself.
2. Experience with operations management, leading teams, and training/onboarding staff.
3. Experience with CRM systems (specifically GoHighLevel) and AI tools.
4. Availability and comfort with US working hours.

Use the word "meticulous" naturally in a sentence explaining why you are a great fit.

*Applications submitted without a video and references will not be considered.*

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