Operations & Systems Coordinator

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TYPE OF WORK

Full Time

SALARY

$10 per hour (USD)

HOURS PER WEEK

40

DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

Purpose of the Role
We are looking for a reliable, organised Operations & Systems Coordinator based in the Philippines to support our Business Manager and admin operations remotely. This is a general admin support role focused on keeping the business running smoothly behind the scenes – handling emails, documents, scheduling, data entry, and coordination tasks.

Key Responsibilities
Email management – drafting, sorting, and following up on correspondence
• Quote follow-ups – chasing clients on outstanding quotes using provided templates
• Document preparation – formatting quotes, reports, letters, and templates in Word and Excel
• Data entry – updating job records, client information, and spreadsheets
• SimPRO support – asset data loading, photograph uploads, service report development, and AS 1851-compliant report templates
• Scheduling assistance – coordinating appointments and site visits in Simpro
• Invoice tracking – monitoring outstanding invoices and preparing follow-up reminders
• Tender and RFQ assistance – formatting responses and compiling documents
• Marketing & social media – managing Facebook and ---------- profiles, drafting posts, and placing recruitment advertisements
• Quality & compliance projects – supporting ISO 9001, ISO 45001, and ISO 14001 accreditation preparation
• General admin support – any day-to-day tasks assigned by the business Manager

Skills & Experience Required
• Strong written English – professional, clear, and concise
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Candidates must have hands-on Simpro experience with raising jobs, scheduling technicans — this is a mandatory, non-negotiable requirement for this role.
• Familiarity with Facebook Business and ---------- company pages
• Basic understanding of ISO management systems or quality documentation is an advantage
• Organised with good attention to detail
• Able to work independently and manage their own time
• Reliable internet connection and own computer equipment is a must
• Previous experience supporting a trades or construction business preferred
• Able to dedicate full, uninterrupted focus to the role during the designated shift — this role does not suit a candidate managing competing caregiving or personal commitments during working hours

What We Offer
• Stable, ongoing remote work with a growing Australian business
• Supportive working relationship with direct access to the Business Manager
• Opportunity to grow into a longer-term role as the business expands

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