Operations Systems Architect for Workflow Automation Agency

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TYPE OF WORK

Gig

SALARY

up to USD $15 per hour,

HOURS PER WEEK

20

DATE UPDATED

Jul 6, 2026

JOB OVERVIEW

We are building a lean workflow automation business in Australia and need an experienced operations/systems architect to help design the operating structure before we begin scaling.

This is not a general VA role. We are looking for someone who can think strategically, simplify messy business processes, and create a repeatable operating system that other tea ---------- mbers and contractors can follow.

The business will sell paid Workflow Automation ROI Sprints to Australian SMEs. The sprint will map one manual workflow, identify automation opportunities, estimate ROI/time savings, and produce an implementation quote. Builds may involve tools such as n8n, Make, Zapier, Airtable, ClickUp, GoHighLevel, Google Workspace, CRMs, dashboards, and AI tools.

What we need help with:

* Overall company operating structure
* Roles and responsibilities for future contractors/employees
* Workflow audit process
* Client discovery questions
* Paid audit/report template
* ROI and opportunity scoring framework
* SOPs for repeatable delivery
* ClickUp/Airtable/Notion setup for managing leads, audits, builds, and contractors
* Supplier/builder handoff process
* QA checklist for audit and automation work
* B2B sales operations structure
* Cold calling/appointment-setting workflow
* CRM pipeline, lead tracking, setter/closer handoff, and reporting dashboards

Ideal candidate:

* Strong experience in business operations, systems design, or process improvement
* Experience building workflows in ClickUp, Airtable, Notion, Asana, or similar tools
* Comfortable creating SOPs, templates, dashboards, and process documentation
* Understands automation tools such as Zapier, Make, n8n, GHL, HubSpot, or similar
* Can turn a vague business idea into a structured operating system
* Bonus if you have experience with agencies, SaaS, B2B sales operations, cold calling teams, appointment setters, or CRM pipelines

First project:

We would like to start with a small paid setup sprint, likely 10-20 hours.

The goal of the first sprint is to create the core operating system, templates, and delivery process so the business can later be run by lower-cost operators and automation builders.

To apply, please answer:

1. What similar business operations or systems projects have you built?
2. Have you created SOPs, audit processes, dashboards, or delivery systems before?
3. Do you have experience with B2B sales operations, cold calling, appointment setting, or CRM pipelines?
4. Which tools are you strongest in?
5. What would you suggest as the first 3 deliverables for setting up this business properly?
6. What is your hourly rate or fixed price for a 10-20 hour setup sprint?

Please include examples, screenshots, Loom videos, or short descriptions of systems you have built if available.

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