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TYPE OF WORK
Full Time
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SALARY
$900-1300
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HOURS PER WEEK
40
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DATE UPDATED
Mar 2, 2026
Read this carefully before applying
This is not a customer service role.
This is not a sales role.
This is not a “follow instructions only” VA role.
This role exists because overseas factories lie, delay, avoid responsibility, and shift blame — and platforms like Alibaba do not protect buyers.
Your job is to make that behavior impossible through documentation, process, and pressure.
If you are uncomfortable pushing suppliers, documenting failures, or enforcing agreements, do not apply.
The core problem you will solve
We run a U.S.-based custom manufacturing business using overseas suppliers.
Problems we face daily:
Verbal promises with no accountability
Changing timelines
Missing specs or “misunderstandings”
Factories denying responsibility when things go wrong
Your role is to create clarity, records, and consequences so every order has:
Agreed specs
Agreed timelines
Written confirmations
Clear proof when suppliers fail
What you will actually do (this is the job)
This is operations ownership, not task execution.
Order & Supplier Control
Create and maintain a central order system (CRM / tracker)
Ensure every order has:
Final specs approved (sizes, PMS, materials, logos)
Written production timeline
Written shipping deadline
Agreed delivery expectations
Track production status and shipment progress
Follow up aggressively when suppliers stall or avoid answers
Maintain evidence (screenshots, confirmations, messages)
Process & System Building
Help design a simple but strict CRM / order tracker
Google Sheets / Airtable / Notion is acceptable
Each order must show status, risks, and responsibility
Create required checkpoints:
Spec approval
Pre-production confirmation
Production start
Ready-to-ship confirmation
Ensure nothing ships without documented approval
Client Communication
Prepare clear, honest updates when timelines slip
Prevent surprises by escalating early
Never sugarcoat or hide issues
Required experience (non-negotiable)
You must have experience with at least two of the following:
Supplier or vendor coordination
Manufacturing, sourcing, or logistics support
Ecommerce operations (Shopify, WooCommerce, Amazon, etc.)
Order processing with timelines and approvals
Working with overseas suppliers (Asia preferred)
If your background is mainly sales, lead generation, or call-center work, this role is not a fit.
Skills required
Strong written English (clear, firm, professional)
Comfortable pushing back on suppliers
Highly organized and process-driven
Able to think in systems, not just tasks
Calm and structured under pressure
REQUIRED APPLICATION TEST (DO NOT SKIP)
Applications without this will be ignored.
Scenario:
A factory agreed (in writing) to ship by December 10.
It is now December 13.
They say: “We are checking, please wait.”
Answer all three:
Write the exact message you would send to the supplier
Write the update you would send to the client
What documentation would you require before allowing shipment on future orders?
Compensation
Full-time monthly role
Pay based on ability to operate independently and build systems
Paid test task required before hiring
Final note
This role exists to restore control to the buyer.
If you prefer relaxed work, minimal conflict, or scripted tasks, this is not the job for you.
