Operations Specialist / Virtual Assistant

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: TYPE OF WORK

Part Time

: SALARY

$10/hour (USD)

: HOURS PER WEEK

25

: DATE UPDATED

Dec 18, 2025

JOB OVERVIEW

OVERVIEW:
Founded in 2019, Walker Strategy Co. exists to empower therapists—who have for too long been overworked and underpaid—to feel confident in the value they provide and to ultimately design a business that serves both their lives and the lives of their clients.

Our mission is to offer strategy-driven copy, design, and marketing coaching for solo & boutique group practices to effectively + authentically fill their private pay caseloads.

THE ROLE:
We are looking for a capable Operations and Support Specialist / Virtual Admin who will be systems and support focused to support delivery of our digital products and services with great efficiency and high client satisfaction. This role will be responsible for managing internal marketing and sales tools and workflows, automations, integrations, and providing customer-facing assistance. This role is best suited for someone who is technically savvy, detail-oriented, highly dependable, and efficient to keep our systems running together seamlessly.

You will take ownership of the marketing systems and workflows end-to-end, identifying bottlenecks, streamlining systems, integrating tools, and providing the structure needed to turn vision into execution.

This position is a part-time (25 hours) position at $10 USD per hour. This position is based virtually (work from home). We ask that you have Monday through Friday availability between 8am–1pm Central Time to collaborate with the CEO and team.

CORE RESPONSIBILITIES:
- Build, maintain, and monitor marketing software and tools
- Set up and manage integrations between core tools
- Support campaigns, launches, and sales with automation design, and segmentation
- Accurate tracking and weekly reporting of KPIs and metrics for business dashboards
- Schedule social media posts across various platforms, assist with monitoring online communities, and respond to support comments and messages
- Own admin responsibilities for key workflows, document SOPs and work with tea ---------- mbers and leadership to make improvements
- Anticipate bottlenecks and proactively solve them so deadlines are met
- QA and troubleshoot automation issues, broken triggers and pathways
- Manage inbound mailboxes, receive and manage customer support issues and inquiries

EXPERIENCE REQUIREMENTS:
- Strong, fluid English
- Available to work between 8:00 am to 1:00 pm Central Time (United States)
- 5+ years of experience in business or marketing operations, project management, or online business management
- Strong knowledge of marketing campaigns and online business strategy (launches, funnels, email campaigns, webinars, etc.)
- Experience integrating tools and managing a tech stack (ActiveCampaign, Thrivecart, Zapier, MemberVault, Squarespace, Dubsado are a plus)
- Highly organized, detail-oriented, and resourceful
- Excellent written and verbal communication skills
- Upbeat and fun with a positive team-oriented attitude
- Strong sense of responsibility and ability to complete tasks with minimal supervision
- Self-sufficient and internally motivated
- Friendly, service-minded disposition

SOFTWARE KNOWLEDGE:
- ActiveCampaign (email platform)
- Squarespace (site builder)
- ThriveCart
- MemberVault
- Dubsado
- ClickUp
- Slack
- Vimeo
- Zoom
- Google Suite
- Google Analytics
- Buffer
- Social Media (Facebook, Instagram, Pinterest, LinkedIn)

You’re a great fit if you:

- Excel at systems design, task management, and operational execution
- Have experience working with remote teams with clarity and accountability
- Thrive on creating structure, streamlining workflows, and anticipating bottlenecks
- Understand marketing strategy enough to support and manage campaign operations
- Communicate clearly and confidently with customers, leadership, and tea ---------- mbers
- Feel excited by the idea of reimagining processes and systemizing new areas of the business

Why Join Our Team:
FLEXIBLE, VIRTUAL SCHEDULE
The team at Walker Strategy Co. works hard in all areas of our lives, and we know how valuable a flexible schedule can be to allow us to do that. We work together, in our individual home office spaces, very closely via Slack, ClickUp and Zoo ---------- etings. We maintain daily team business hours (and expect you to be online during that time), but allow for a flexible schedule outside of that time period.

SUBMIT YOUR APPLICATION at ----------

SKILL REQUIREMENT

Marketing Automation Customer Support Virtual Assistant

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Operations Specialist / Virtual Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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