Operations & Service Coordinator – HVAC/R

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: TYPE OF WORK

Full Time

: SALARY

35,000 PHP - 40,000 PHP

: HOURS PER WEEK

40

: DATE UPDATED

Sep 29, 2026

JOB OVERVIEW

Applicants MUST have prior, direct support or administrative experience in HVAC, Refrigeration, Plumbing, Electrical, or General Contracting.

Applications without hands-on experience in trade/home service industries will not be considered.

HOW TO APPLY:
1. Set your application subject line to: HVAC/R
2. Include a brief intro highlighting your specific experience in HVAC or the trades.
3. Provide a direct link to your updated resume/CV.

ABOUT THE ROLE:
We are a growing smart building technology company specializing in commercial HVAC and Refrigeration management. We combine intelligent monitoring tools with a dedicated team to keep commercial systems running smoothly and prevent major breakdowns.

We are looking for a reliable, proactive Operations & Service Coordinator to support our field contractors, manage daily service requests, and maintain strong customer relationships.

KEY RESPONSIBILITIES:
Customer & Contractor Support: Answer incoming inquiries promptly via phone, text, email, and web chat.

Issue Resolution: Address customer concerns calmly and work directly with contractors to provide quick, practical solutions.

Service Coordination: Organize daily schedules for service technicians, route emergency repair requests, and coordinate ongoing HVAC/R preventive maintenance jobs.

Operations & Job Tracking: Log new work orders, update job statuses, and maintain client records using our internal system.

Billing & Vendor Admin: Issue purchase orders for parts/services and assist with customer invoicing and payment processing.

QUALIFICATIONS

(REQUIRED)
Fluent English Communication: High-level verbal and written English skills.

Trade Industry Background: Direct experience in HVAC/R, plumbing, electrical, solar, or general contracting support.

Customer Support: Proven background assisting clients across phone, email, and chat channels.

Tech-Savvy: Fast learner who can navigate new software, CRMs, and web applications easily.

Home Office Setup: A reliable internet connection (100+ Mbps) and a quiet remote workspace.

(PREFERRED)
Previous supervisory or lead experience.

Experience with field management software, ticketing systems, or CRMs.

WORK SCHEDULE & DETAILS

Type: Full-time, Remote (100% Work From Home)

Hours: 40 hours per week (aligned with U.S. Business Hours)

SKILL REQUIREMENT

Construction And Engineering Customer Service Leadership

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Operations & Service Coordinator – HVAC/R

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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