Operations & Client Success Coordinator — Excellent Spoken English Required

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$5.59 per hours

: HOURS PER WEEK

35

: DATE UPDATED

Jul 26, 2026

JOB OVERVIEW

About Perenna

Perenna is a growing UK property and services group based in Oxford. Our businesses currently cover:

Gardening and grounds maintenance
Landscaping and fencing
Tree surgery
Construction and property improvements
Property maintenance
Design services
Facilities and wider business support

We are building a professional multi-brand group rather than a small local gardening company. Our long-term aim is to create a highly organised property-services business supported by strong systems, AI, excellent customer service and eventually our own operating platform, Perenna OS.

This role starts as an Operations and Client Success Coordinator, but the aim is for the successful candidate to become a trusted right-hand person and eventually help manage day-to-day group operations.

You will need to learn:

What every Perenna company does
Which services belong to each brand
How to qualify different types of enquiries
How jobs move from lead to survey, quote, booking, completion and payment
Our pricing, service areas and ideal customers
Our growth plans and future systems
How to communicate consistently across all Perenna brands

You must be genuinely interested in learning the property, construction, landscaping and home-services industries. You are not expected to know everything on day one, but you must be curious, commercially aware and willing to learn quickly.

This is not just another VA position. We want someone who wants to become an important part of our business.

### Your Responsibilities

* Respond to new customer enquiries quickly
* Reply to Bark, MyBuilder and website leads
* Book quotations into our calendar
* Follow up outstanding quotations
* Answer customer emails professionally
* Organise our daily schedule
* Create and send invoices using Xero
* Update customer records
* Request Google reviews from customers
* Create simple social media posts using Canva
* Upload completed projects to our website
* Help improve our business systems and processes
* Coordination materials and subcontractors for works

### Skills & Experience

Essential:

* Excellent written and spoken English
* Excellent organisational skills
* Strong customer service skills
* Confident using Google Workspace and Microsoft Office
* Able to work independently
* Stable internet connection
* Quiet home office

Preferred:

* Experience using Xero
* Experience using Canva
* Experience with CRM software
* Experience supporting trades, construction or home service businesses
* Experience using AI tools

### What We're Looking For

We are looking for someone who:

* Takes ownership of their work
* Communicates clearly and professionally
* Learns quickly
* Pays attention to detail
* Enjoys improving systems
* Wants a long-term career rather than a short freelance project

### What We Offer

* Long-term employment
* Flexible working hours
* Training and career development
* Opportunities for salary increases based on performance
* A chance to grow into an Operations Manager role as the company expands

### How to Apply

To show you've read this job post carefully, start your application with the words:

**"Perenna Growth"**

Then tell us:

1. Why you're interested in this role.
2. Your experience with customer service or sales support.
3. Your experience with Xero, Canva and ChatGPT.
4. What your long-term career goals are.
5. Your favourite productivity tool and why.

Applications that do not follow these instructions will not be considered.

SKILL REQUIREMENT

Xero CRM

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Job )	0.0118
Total Execution Time	0.0130

GET DATA

No GET data exists

MEMORY USAGE

1,503,016 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Operations-Sales-Virtual-Assistant-UK-Home-Garden-Services-Long-Term-Growth-Opportunity-1682417

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0067 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0008	SELECT * FROM `employer_jobs` WHERE `job_id` = 1682417 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 951258 LIMIT 1
0.0011	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1682417 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-26',ej.date_added) duration_days, DATEDIFF('2026-08-26',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-26',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1682417'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1682417
0.0007	UPDATE employer_jobs SET hit_counts = '*Jul-04-2026=383Jul-05-2026=332Jul-06-2026=138Jul-07-2026=40Jul-08-2026=85Jul-09-2026=39Jul-10-2026=18Jul-11-2026=14Jul-12-2026=11Jul-13-2026=37Jul-14-2026=18Jul-15-2026=17Jul-16-2026=9Jul-17-2026=23Jul-18-2026=7Jul-19-2026=1Jul-20-2026=12Jul-21-2026=5Jul-22-2026=5Jul-23-2026=4Jul-24-2026=2Jul-25-2026=5Jul-26-2026=1440Jul-27-2026=135Jul-28-2026=35Jul-29-2026=27Jul-30-2026=29Jul-31-2026=10Aug-01-2026=4Aug-02-2026=3Aug-03-2026=19Aug-04-2026=41Aug-05-2026=26Aug-06-2026=18Aug-07-2026=4Aug-08-2026=3Aug-10-2026=15Aug-11-2026=4Aug-12-2026=2Aug-13-2026=9Aug-14-2026=1Aug-15-2026=1Aug-16-2026=7Aug-17-2026=5Aug-18-2026=2Aug-19-2026=1Aug-22-2026=1*Aug-26-2026=1' WHERE job_id= '1682417'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Jul-2026=2872*Aug-2026=167' WHERE job_id= '1682417'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1682417' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1682417
0.0003	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '951258' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1787758532
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Operations-Sales-Virtual-Assistant-UK-Home-Garden-Services-Long-Term-Growth-Opportunity-1682417
csrf-token	53914ffb2d40913d16acb45c108feb3e
job_search_keyword

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.217
HTTP_DNT

Operations & Client Success Coordinator — Excellent Spoken English Required

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?