Operations & Outreach Coordinator

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TYPE OF WORK

Full Time

SALARY

$1,800 – $2,200 AUD/month + Bonuses

HOURS PER WEEK

40

DATE UPDATED

Jul 14, 2026

JOB OVERVIEW

Remote | Philippines | Full Time | 40 Hours Per Week | 7:00am – 3:00pm AEST


ABOUT THE COMPANY

Trade Access Partners (TAP) is a premium, invitation-only project access and delivery network based in Sydney, Australia. We connect a curated portfolio of subcontractors with builders, developers and fit-out companies across commercial construction, fit-out and interiors, and high-end residential.

TAP is a fast-growing business founded by Jack Lewington, an experienced relationship builder and business developer with deep roots in the Australian construction industry.

This is not a generic VA role. It is a genuine operations and outreach position with real ownership and real responsibility. Full training and specific templates will be provided once onboarded — this ad describes the type of work involved so we can assess your capability and experience.


THE ROLE

You will support Jack with daily outreach to potential clients and with keeping our partner records fully up to date. The role is outreach-heavy in its early stages and will evolve over time to include more account management and coordination work as our partner base grows.

You will work Australian business hours (7:00am to 3:00pm AEST, Monday to Friday) and be available via WhatsApp and email throughout your shift.


DAILY RESPONSIBILITIES

Outreach


Conduct daily outreach to construction companies via email and LinkedIn, using approved message templates
Outreach will target two categories of company: mid-sized commercial builders, and smaller building and renovation companies
Send a consistent volume of outreach messages each day
Log all contact, responses and outcomes in a shared tracker
Book meetings directly into Jack's calendar when a contact responds positively


Record Keeping & Coordination


Build and maintain individual profiles for partner businesses using a provided template, based on information they supply
Maintain a shared tracker showing the status of every partner business — documentation received, agreements signed, invoices sent and paid
Chase outstanding paperwork and documents until complete
Track expiry dates for insurance and licensing documents and flag anything due for renewal


Invoicing & Payment Tracking


Send monthly invoices on the correct date for each partner
Track payments and send polite reminders if overdue
Escalate anything significantly overdue to Jack directly


Project Research


Use provided tracking software to identify relevant construction projects
Prepare a short daily summary of relevant projects and contacts for Jack



WHO YOU ARE

Experience


Minimum 2 years in a B2B outreach, sales support, business development or operations role
Experience with cold email or LinkedIn outreach campaigns is essential
Experience with a CRM, spreadsheet tracker or similar system
Construction, real estate or professional services background is a strong advantage


Skills


Outstanding written English — you will be writing on Jack's behalf and it must read as if written by a native speaker
Comfortable with high daily outreach volume and consistent follow-up
Strong attention to detail
Proactive — you see what needs doing and do it without being told
Trustworthy and discreet, as this role involves access to confidential business information



WHAT YOU WILL RECEIVE


Base salary of $1,800–$2,200 AUD per month depending on experience
Performance bonus for meetings booked through your outreach that are attended and confirmed as genuine (structure reviewed and confirmed after the first month)
Clear daily direction and regular feedback from Jack directly
The opportunity to grow with a fast-moving business as the role evolves into broader account management responsibilities



HOW TO APPLY

Send the following to ---------- with subject line Operations Coordinator Application:


A short cover letter explaining your outreach experience and why you're suited to this role
Your CV
Two to three examples of cold outreach emails or messages you have written (can be anonymised)
Confirmation you can work 7:00am–3:00pm AEST Monday to Friday, and your available start date


Applications missing any of these four items will not be considered.


Sydney, NSW

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