Operations Manager: US Eyewear Brand for First Responders (Full-Time, Long-Term)

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: TYPE OF WORK

Full Time

: SALARY

$1400-1500/Month

: HOURS PER WEEK

40

: DATE UPDATED

Oct 1, 2026

JOB OVERVIEW

*** If you do not have US small business DTC Ecommerce Experience Using Shopify please do not apply***

About Us
Frontline Optics is a fast-growing, seven-figure eyewear brand built for firefighters, law enforcement, and EMS. We were founded by a retired firefighter and run by a small, tight-knit remote team. We sell through Shopify, Amazon, and wholesale, and we manufacture overseas.

We're not looking for another assistant. We're looking for someone who will own our operations: find problems, fix them, and close the loop without being told twice.

What You'll Own

Inventory & forecasting: Maintain our forecasting sheet, monitor stock levels across our US warehouse and Amazon FBA, and d ---------- when to reorder.

Supplier & shipment management: Manage purchase orders and communication with our manufacturer in China, track production and shipments, and coordinate with our freight forwarder.

Cash-aware purchasing: Schedule supplier payments (deposits, net-60, net-90) so they line up with our cash flow plan.

3PL & fulfillment: Be the main contact for our warehouse, resolve fulfillment issues, and verify inventory counts.

Bookkeeping coordination: Work with our outside bookkeepers on month-end reporting, landed cost updates, wholesale cost tracking, and quarterly inventory checks.

Team leadership: Lead our VA team day to day, set priorities, remove roadblocks, and hold people accountable.

Systems & SOPs: Document and improve processes in our SOP system so the business runs without the founder in every decision.

Important: to show us you've read this post in full, start your application with the words "Frontline Ready." Applications without this will not be reviewed.

Reporting: Keep our KPI dashboard current and flag problems before they become emergencies.

What We're Looking For

3+ years in operations, supply chain, or e-commerce management, ideally with Shopify and Amazon brands

Experience working with overseas manufacturers (China preferred)

Advanced Google Sheets skills (formulas, lookups, building trackers)

Familiarity with QuickBooks or basic accounting concepts such as cost of goods, landed cost, and payables

Clear, confident spoken English. You'll be on regular video calls with the founder and vendors.

A track record of taking ownership: you implement solutions, not just identify problems

Stable internet connection and backup power

Available Monday-Friday 9am to 5pm Pacific Time

Compensation

$1,400–$1,550 USD per month, depending on experience
Long-term, full-time position with growth potential
Performance bonuses tied to a quarterly scorecard

How to Apply

Subject line: Frontline Ops – [Your Full Name] – [the name of our lifetime replacement program]. You'll find it on our website.
In your application: tell us about one operational problem you owned from start to finish. What was broken, what you did, and what the result was. Keep it under 200 words.
Record a 2–3 minute Loom video (or similar) answering: "What would you do in your first 30 days as our Operations Manager?" Include the link in your application.

Applications that don't follow all three steps will not be considered.

We are looking to find the right applicant who will fit our culture, upon finding them we will hire quickly.

SKILL REQUIREMENT

Shopify Sop Writing English Proficiency

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Operations Manager: US Eyewear Brand for First Responders (Full-Time, Long-Term)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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