Operations Manager | Holiday Property Management

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: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

40

: DATE UPDATED

Jul 19, 2026

JOB OVERVIEW

Join a Growing Australian Holiday Property Management Company

Tropical Stays Cairns manages over 55 premium holiday homes across Far North Queensland, Australia.

We’re looking for an experienced Operations Manager who will become the Director’s right hand and play a key role in helping scale the business.

As we continue to grow, this role is designed to help the Director step away from the day-to-day operations by taking ownership of administration, operational coordination, systems and continuous improvement.

If you’re someone who enjoys organising people, improving processes, solving problems and finding smarter ways of working, we’d love to hear from you.

Your Responsibilities

Administration & Owner Support

* Prepare monthly owner reports.
* Prepare guest marketing campaigns and owner communications.
* Answer phone calls and manage company emails.
* Coordinate maintenance and contractor schedules.
* Schedule pool, garden, pest control, smoke alarm and air-conditioning services.
* Monitor operational tasks and ensure they are completed on time.
* Maintain accurate records and business documentation.
* Support the Director with daily operations and administration.
* Identify opportunities to improve systems, processes and efficiency.
* Help implement new technology, automation and AI tools to streamline operations.

We’re Looking For Someone Who

* Takes ownership and gets things done.
* Thinks ahead instead of waiting for instructions.
* Loves improving systems and creating efficiencies.
* Is highly organised and detail-oriented.
* Has excellent spoken and written English.
* Is confident answering phone calls.
* Can manage multiple priorities in a fast-paced environment.
* Wants to build a long-term career with a growing Australian company.

Software:
- Guesty
- Pricelaps
- SuiteOp
- Slack

Why Join Us?

This isn’t just another virtual assistant role.

You’ll become a trusted member of our leadership team, helping build one of Far North Queensland’s leading holiday property management companies. As our business grows, you’ll have the opportunity to grow with us, take on greater responsibility, and help shape how we operate.

SKILL REQUIREMENT

Project Management Customer Service Operation Management

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Operations Manager | Holiday Property Management

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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