Operations Manager DTC brand

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: TYPE OF WORK

Full Time

: SALARY

2000

: HOURS PER WEEK

TBD

: DATE UPDATED

Aug 10, 2026

JOB OVERVIEW

Coffydoor | Remote but EU/UK TIME ZONE | Fractional or Full-time
Coffydoor is one of Sweden's highest-rated coffee brands, built around a simple philosophy: 100?tter Mornings, 0% Nonsense. By combining the Italians craftsmanship that has been passed through generations with the latest research and science on coffee and its health benefits we are set out on a mission to deliver better mornings all across Europe.

Over the past year we've built a strong subscription business in Sweden and recently expanded into the UK, where we're now growing rapidly. As we scale, we're looking for someone who wants to build the operational foundation that allows the business to grow without adding unnecessary complexity.
This isn't a traditional Operations Manager role.
We're looking for someone who genuinely enjoys solving operational problems, building systems, and creating structure. Someone who naturally questions manual processes, enjoys improving workflows, and believes great operations should be almost invisible because everything simply works.
You'll work closely with the founder, our Customer Experience Lead, developers, warehouse partners and external finance and growth team to ensure our operations continue to scale alongside the business.
What you'll be responsible for
Your role is to build operational infrastructure that allows Coffydoor to scale efficiently.
That means staying ahead of inventory rather than reacting to stockouts, ensuring suppliers and warehouses stay aligned, improving visibility across the business, and continuously identifying opportunities where systems, automation and AI can replace manual work.
You'll become the primary operational owner across purchasing, inventory planning, fulfilment and logistics, while working closely with our Customer Experience Lead to ensure operational improvements translate into a better customer experience.
As the business grows, you'll also help drive continuous improvement across our operational systems, making sure our tools, processes and reporting evolve alongside the company.
Success in this role isn't measured by how busy you are, it's measured by how much smoother the business runs because of the systems you've built.
We're looking for someone who...
Has experience operating within a fast-growing DTC or e-commerce business.
Understands how inventory, purchasing, fulfilment and customer experience all connect.
Has a strong understanding of Shopify and the wider e-commerce ecosystem.
Thinks in systems rather than spreadsheets, and naturally looks for opportunities to automate repetitive work.
Is comfortable using AI to improve workflows, documentation, reporting and operational efficiency.
Enjoys solving problems, taking ownership and continuously improving how a business operates.
Understands operational profitability and how decisions around suppliers, logistics and fulfilment impact margins and cash flow.
Communicates clearly, builds strong relationships with external partners, and is comfortable working across different teams.
Experience with subscription businesses, inventory forecasting, ERP/WMS systems, Gorgias or similar customer support platforms, and managing external warehouses or 3PL partners is highly valued.

Why Coffydoor?
We're still early enough that your work will have a direct impact on how the business operates for years to come.
This isn't about maintaining existing processes, it's about building them.
You'll work closely with the founder as we continue expanding internationally, with significant ownership and freedom to shape how operations should look as the business scales.
For the right person, this role offers the opportunity to grow into a long-term operational leadership position as the company continues to expand.

Working arrangement
We're flexible on how this role starts.
For the right person, we're happy to begin on either a fractional or full-time basis, with a clear path towards a permanent leadership role as Coffydoor continues to grow.

How to apply
Send a message with a short example of a project you've owned end to end, something that shows how you actually think and operate, not just what your title was. Tell us what the problem was, what you built or changed, and what happened as a result. Include your availability and whether you're looking at this fractionally or full-time.

Comment OPS in your subject line and send minimum 2 clear case studies and brands you have worked with before and what you did working with them.

SKILL REQUIREMENT

Logistics Management Notion Freight Forwarding

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Operations Manager DTC brand

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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