Operations Manager & Customer Support & VA

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TYPE OF WORK

Full Time

SALARY

4-7$ an hour full time

HOURS PER WEEK

40

DATE UPDATED

Apr 8, 2026

JOB OVERVIEW

Job Title: All-in-One Virtual Assistant (Operations + Customer Support + Sales)

Company: Marin Exterior Cleaning (Fast-Growing Service Business – Scaling to $1M+)

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We are a fast-growing exterior cleaning company based in the U.S. looking for a high-level Virtual Assistant who can handle multiple parts of the business.

This is NOT a basic VA role — you will be responsible for helping run daily operations, communicating with customers, and helping close jobs.

We are looking for someone reliable, proactive, and looking for long-term growth.

---

### ???? Responsibilities

Customer Support & Sales
- Respond to inbound leads (calls, texts, email, social media)
- Answer customer questions and provide quotes (training provided)
- Follow up with leads and close jobs
- Book jobs into the schedule

Operations & Admin
- Manage scheduling and calendar efficiently
- Send invoices and follow up on unpaid invoices
- Update CRM and job records
- Coordinate between customers and field team
- Ensure jobs are properly scheduled and completed

Light Operations Management
- Keep things organized and running smoothly
- Identify problems and suggest improvements
- Help improve systems and workflows as we grow

---

### ? Requirements
- Strong English communication (must sound natural and confident)
- Organized, detail-oriented, and reliable
- Able to multitask and work independently
- Sales mindset (comfortable closing jobs)
- Available during U.S. hours (PST preferred)
- Stable internet and quiet work environment

---

### ? Nice to Have
- Experience with CRM tools (Jobber, ServiceTitan, etc.)
- Experience in customer support or sales
- Experience working with home service businesses

---

### ???? Compensation
- $5–$10/hour (based on experience)
- Performance bonuses for booked jobs and efficiency
- Opportunity for pay increases and leadership role

---

### ???? Growth Opportunity
We are building a long-term team. The right person can grow into:
- Operations Manager
- Team Leader
- Higher pay + bonuses as the company scales

---

### ?? How to Apply (IMPORTANT)
To be considered, follow these steps EXACTLY:

1. Start your application with the word: CLEAN
2. Send a short intro about yourself
3. Include your resume
4. Record a 1–2 minute video introduction
- Tell us your experience
- Tell us why you’re a good fit
5. Include your internet speed test screenshot

Applications that do not follow instructions will NOT be considered.

---

### ???? Who We’re Looking For
- Someone who takes ownership (not just follows instructions)
- Fast, responsive, and proactive
- Problem solver
- Wants long-term work and growth

---

If you’re reliable and want to grow with a serious business, apply now.

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